When Expert Car Care replaced an engine in my vehicle 2/24/20, the vehicle broke down on me two miles after I drove it off its lot. The owner Tony had the it towed back to the facility to find out there was a fuel transmission part not connected to the engine so they took this part off my old engine. However, two months later the vehicle is shutting down on me and the owner is telling me the damage is my fault that the oil's dip stick was cracked and there was no oil in the car telling me I hit a pot hole however, upon inspecting underneath the vehicle there was no indication of scratches and/or any other damage to the truck that even shows I hit a pot hole now not to mention I haven't even used many mile since driving it off the lot due to the Stay at Home Order. Tony is telling me it is my fault and the engine is no longer under warranty and if I wanted him to look at it I would have to pay for it when I pretty much just paid 4,222.94 for this engine. DO NOT TRUST THIS PLACE AND/OR ITS THE PEOPLE WORKING ON YOUR CAR THEY ARE NOT HONORABLE.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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