I was working with Marvin on a recall on my vehicle. He was truly amazing. Even though my appointment was scheduled at 7:30am, he still gave off positive energy and a great attitude which I can’t say for a lot of auto shops! He went above beyond to check on other things on my vehicle as well. Not to mention how quick my service was. He made sure I understood everything that was going on and made sure that I was happy after the fact! This was my first visit, and I’ll certainly be returning! Thanks for everything Marvin! You were so pleasant to work with!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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