I came in to wyatt johnson to check out a 2022 Tuscon after I seen the reviews on this car. The first time I came in (scott was not my sales person) I was shown a BROKEN Tuscon with stereo screen ripped out of the dash. The sales person said that there was a problem with the vehicle coming out of the factory but he would show me how everything works on this one because this was the only trim that they had and the manager told him to tell me to drive it even though It supposedly did not have all the safety features because of the stereo was not hooked up to something. I refused to drive it so I left and came back to check out another car. Scott was my sales person then and he was very informative and helpful to pinpointing what type of car and what I need in a car. I did not buy a car that day but I will definitely consider. Scott was a great help. He was friendly and knowledgeable about the product but communication was a little bland and not very engaging. I wanted to feel excited about buying. Other than that. He helped me out quite a bit
DERYK W S. de Wyatt Johnson Hyundai respondió el 02/23/2022 07:27 AM
Thank you for your feedback, we are always looking for ways to improve. Did you buy a vehicle?
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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