Left my car and after telling me that they would diagnose that day, they did not, nor did they the next day. They gave me the runaround telling me that a Master Technician needed to diagnose it when I already had the error codes and the printout. This place has an Amazon contract so the Amazon vehicles take priority and they do not care about anyone else. After getting disconnected 3X, NICO called me and told me "If you can't be patient, you can come and get your car right now". So I did. They left it outside unlocked with the key out there. The cover was off to where the coder would be plugged in. These people need to develop some customer service skills and should not even be doing business with the public when they don't know how to act.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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