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WDR Auto Services

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(19 Reseñas)
72
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
3.0
Promedio de ReScores
72
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Family owned full service Truck and Car center. Our number one goal is to show that we do care about our customers and consider them to be a part of our families. We will always stand behind our work and take responsibility. We provide all diagnostics, emissions repair, engine repairs, steering, diesel, gas, suspension, electrical and AC. Family owned full service Truck and Car center. Our number one goal is to show that we do care about our customers and consider them to be a part of our families. We will always stand behind our work and take responsibility. We provide all diagnostics, emissions repair, engine repairs, steering, diesel, gas, suspension, electrical and AC.

Categorías
Servicios Diesel, Reparación de automóviles, Taller de reparaciones
Contacto
(281) 324-1843

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
5750 N Main St Baytown, TX 77521
Reseñas de WDR Auto Services'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(19 Reseñas)

ED
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Elizabeth D.
Baytown, TX
ReScore Reseña™
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/13/2024
0
My issue was resolved
This issue was resolved appropriately

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/13/2024
0
Fair warning
DO NOT DO BUSINESS WITH THIS COMPANY. Before the owner gets on to dispute this review as fraud, like so many other negative reviews, I will set a disclaimer. This is not fraud and I will be posting as more than one review because people should know and they deserve to have negative stars on google. First and foremost, they clearly pride themselves on being the most expensive company around, you do you if you want to pay $11,000 (literally what we were initially quoted, after we received the diagnostics we got a second opinion for $3,000…). But here’s the real kicker. They literally will not give us our vehicle back unless we pay them… or get a tow truck. We have declined the services because… obviously, why would we pay that much when we could take it elsewhere? Here’s the deal. General manager says “it’s a liability on him to release the truck in said condition” …how? We have acknowledged and paid you for diagnostic, which means we are accepting truck as is, which means liability transfers to us upon receipt of payment. Still won’t give us our property. Ok we ask if we can sign a waiver? Nope. We ask please cite the law that says where he can lawfully keep our vehicle from us, he says there is no law he just won’t release it to us because it’s a liability on him… it’s not. We said verbatim “you’re going to unlawfully keep my property” he said “I guess so.” So now our choice, after talking to the police and an attorney, our only choice is to take him to civil court, which isn’t worth it. I’m not so dense that I will cut off my nose just to spite my face. So our hands are literally tied and we have to pay to obtain our property back from this place. Their Facebook states they’re a business run on honestly, integrity, and loyalty… this doesn’t seem to be the case. I’m telling you, don’t do it. Take it elsewhere even if just for the price alone. They’re robbing their community and are proud of it. Shameful.
The Team A. de WDR Auto Services respondió el 02/13/2024 01:45 PM

Dear Elizabeth,We are sorry to hear about your dissatisfaction with our services. We strive to provide fair and competitive pricing to all our customers, and we apologize if you felt that our initial quote was high. We understand that you opted for a second opinion and found a more affordable option.Regarding the return of your vehicle, we apologize for any miscommunication or inconvenience caused. Our priority is to ensure the safety and proper functioning of vehicles before they are released. We would be happy to discuss any concerns you have and work towards a resolution.Please reach out to us directly with your contact information so that we can address this situation promptly. We value your feedback and appreciate the opportunity to improve our services.Best regards,WDR Auto Services Team


FT
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F150 T.
Houston, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/07/2024
1
Trasmission
I took the company truck because of a noise near the engine and they told me it was the transmission and they put in a new transmission and the problem was never solved. It has been in the shop for 3 months now.
The Team A. de WDR Auto Services respondió el 02/11/2024 07:14 AM

Please be advised this review is not valid.


SF
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Steven F.
Baytown, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2024
10
Nice shop and friendly staff
Took my truck in to see why my radiator fluid was filling up the reservoir and over flowing. They took their time and checked everything out making sure my head gasket was good and the fluid was flowing through the radiator, heater core and thermostats opening. They flushed the system and refilled to the proper level. No issues. Thank you so much!
The Team A. de WDR Auto Services respondió el 02/01/2024 06:00 PM

Dear Steven,Thank you for sharing your positive experience with us! We're glad we could assist you with your truck and resolve the issue with the radiator fluid. Our team takes great care in thoroughly checking all components to ensure everything is in working order. It's fantastic to hear that the system flush and refill resolved the problem. If you have any further automotive needs, please don't hesitate to reach out. We appreciate your business!Best regards,WDR Auto Services


JJ
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jared j.
Baytown, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2024
cliente verificadoCliente Verificado
10
Diagnosis
I have been having issues with my truck ever since I had the engine rebuilt and they looked over my truck and let me know what was going on in a timely manner. They guys at the front desk are real nice and are willing to help. I will definitely be bringing my truck back to them for future repairs.
The Team A. de WDR Auto Services respondió el 02/03/2024 09:42 AM

Thank you for trusting us with your truck's upkeep, Jared! We're glad we were able to help. We strive to provide a helpful and friendly team, along with excellent service. We look forward to having you back soon.


JA
JUSTIN A.
Grapeland, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2024
cliente verificadoCliente Verificado
10
Had fuel system replaced
Awesome service Sherman is tha bomb went above and beyond
The Team A. de WDR Auto Services respondió el 01/03/2024 09:31 AM

Thank you, Justin, for your kind review! We are so pleased to hear that Sherman was able to provide such great service. We are always striving to exceed expectations and it is great to hear that we have achieved that for you. We appreciate your business and look forward to continuing to serve you.


MD
Michael D.
Te
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2023
cliente verificadoCliente Verificado
10
Best most honest place
True mechanics that know their work. Ther have been times over the years when they could have taken my money and they went the honest route.
The Team A. de WDR Auto Services respondió el 12/26/2023 11:50 AM

We are so glad to hear that you have had a positive experience with us over the years. Our team strives to always provide honest and reliable service, so we are delighted that you have noticed. Thank you for your loyalty and for taking the time to share your feedback with us.


DH
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Donnie H.
Baytown, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2023
cliente verificadoCliente Verificado
10
Oil change and tire rotation
While rotating my tires they noticed my front brakes were bad and let me know. I had the replace them. If you want honest work and an honest price this is the place to go. Great people.
The Team A. de WDR Auto Services respondió el 12/17/2023 09:32 AM

Thank you so much for taking the time to leave us a review, Donnie. We are so pleased to hear that you had a great experience with us and that you were impressed by our honest work and price. We appreciate your business and are glad that we could help you get your brakes back in good condition. We take great pride in providing excellent service.


SD
Shawn D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2023
cliente verificadoCliente Verificado
9
2004 GMC 6.0 motor &Trans work
Brought my used 2004 GMC sierra that I had a rear main seal leak in and fix that issue and found other items that would’ve caused problems down the road!
Good workmanship, communication was good and truck is back on the road.
The Team A. de WDR Auto Services respondió el 12/14/2023 09:33 AM

Thank you, Shawn, for your kind review! We are delighted to have been able to tackle the repair of your 2004 GMC Sierra and prevent potential future problems. We strive to provide everyone with the best customer service and quality workmanship and are glad that we met your expectations. We appreciate your business!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2023
cliente verificadoCliente Verificado
10
Great service
Quick turn around, kept me informed about repairs needed.
The Team A. de WDR Auto Services respondió el 11/30/2023 03:34 PM

Thank you so much for your positive review! It is our mission here at Wilson Diesel Repair and Automotive Services to provide great customer service and get the job done quickly. We strive to keep our customers updated on their repairs to ensure they’re satisfied with the result. We're so glad you had a positive experience with us. We appreciate your business.


WC
WOODY C.
Baytown, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2023
cliente verificadoCliente Verificado
10
Quick & friendly service.
I called ahead and discussed what service I needed for my Ram diesel. They were friendly and patient with my questions. When I went in, the fuel filter change was speedy and the counter personnel were considerate and professional.
The Team A. de WDR Auto Services respondió el 11/22/2023 09:32 AM

Thank you for your positive review Woody! We appreciate your feedback and are happy to hear that your experience with us was enjoyable. We strive to provide our customers with top-notch service and are grateful that you chose us for your Ram Diesel's repair needs.


VR
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VIDAL R.
Crosby, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2023
cliente verificadoCliente Verificado
7
Quick turnaround!
First time client. Crew was very detailed and responsive. Explained every situation clearly.
The Team A. de WDR Auto Services respondió el 11/22/2023 09:32 AM

Thank you, Vidal, for your kind review! We're extremely glad that you enjoyed your first visit to Wilson Diesel Repair and Automotive Services. We strive to ensure that our clients are well informed of the situation and we appreciate your feedback. We look forward to serving you again soon.

The Team A. de WDR Auto Services respondió el 11/25/2023 05:13 PM

Thank you so much for the review we love that we can provide a great service and bring you on as a client with WDR. We look forward to your joining the team.


JM
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Justin M.
Winnie, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2023
10
New Trans and other stuff
Where to start. I messaged Justin about some issues I was having with my 17 F250, and a few codes that I pulled up. Truck got towed to his shop, and with in a few days a New Jasper trans was on its way. Was dead set on a CCV re-route, however, he informed me that there is a serviceable CCV on the newer 6.7’s that would fit my truck, so the did that. They also installed a CP4 disaster kit from S&S on the truck. After the Jasper trans finally arrived, they had the truck out the door in !!!!!TWO DAYS!!!!! This truck runs BETTER THAN IT EVER HAS!!!! They guys know their stuff, and he keeps God #1 in his business, that’s why he was my 1st choice.
The Team A. de WDR Auto Services respondió el 11/19/2023 01:45 PM

Thank you so much for your kind review, Justin! We're delighted to hear that your truck is running better than ever and that you're satisfied with the services we provided. We pride ourselves in being knowledgeable and trustworthy, and we're especially honored to have been your first choice. We sincerely appreciate your business.


DH
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Donnie H.
Baytown, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2023
cliente verificadoCliente Verificado
10
Oil change
Great friendly people. It’s always a pleasure to come in to get my truck worked on.
The Team A. de WDR Auto Services respondió el 11/15/2023 09:32 AM

Thank you, Donnie, for the 5-star review and for choosing Wilson Diesel Repair and Automotive Services. We greatly appreciate your business and are so pleased to hear that you had a good experience with us.


TT
Taylor T.
Cove, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2023
cliente verificadoCliente Verificado
Categoría: Service
Taylor said they did a good job, they did warranty work. They took care of him. Another business sent them a turbo and they installed it. It went out again because of a faulty turbo from the other business. This business made sure everything was right.
Recomendado
The Team A. de WDR Auto Services respondió el 11/10/2023 01:49 PM

Thank you Taylor for the positive review. We are glad that you had a good experience with our services and are happy to have taken care of you. We take our warranties and customer service seriously and apologize that a faulty turbo from another business caused issues for you. We hope you come back for any other services you need.


TD
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TONY D.
Baytown, TX
Ford F-250 Super Duty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2023
cliente verificadoCliente Verificado
10
Excellent
Good service
The Team A. de WDR Auto Services respondió el 11/01/2023 10:20 AM

Thank you for your positive review, Tony! We are glad that you have had a good experience with Wilson Diesel Repair and Automotive Services. We strive to provide the best service for all of our customers and we are glad that we have met your expectations.


Mostrando Reseña 1 - 15 de 19 en total
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? Thank you for the awesome review! We're thrilled to hear that Sherman provided bomb service and went above and beyond. ?? We appreciate your support! #CustomerSatisfaction #ExceptionalService #WilsonDieselRepair #Baytown
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Thanks for the kind words, Michael! ? We're proud to be honest mechanics that know our work. #Baytown #HonestMechanics #WilsonDieselRepair
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Thanks for the kind words, Donnie! ? We're glad we could help you out with your brakes. Honesty and great service are our top priorities! #WilsonDieselRepair #Baytown #HonestService #HappyCustomer
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Thanks for the great review, Shawn! ? We're glad you're back on the road! #WilsonDiesel #Baytown #AutoRepair #HappyCustomer ?
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Thanks for the great review, Woody! We're glad you had a great experience with us. ? #DieselRepair #Baytown #WilsonDieselRepair
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Thank you, Vidal, for the great review! We're so glad you had a great experience with us. ? #HappyCustomer #Baytown #WilsonDieselRepair
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We are so glad to hear that Justin had such a great experience with us! We strive to provide the best service and quality work to our customers. #GodFirst #WilsonDieselRepair #Baytown #HappyCustomer ???
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Thanks for your kind words, Donnie! ? We're so glad you had a great experience with us. #Baytown #WilsonDieselRepair #HappyCustomer ?
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Thanks for the great review, Tony! ? We're glad you had a great experience with us at Wilson Diesel Repair and Automotive Services. #Baytown #HappyCustomer #WilsonDieselRepair
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Thanks for the 5-star review, Richy! We're proud to serve Huffman Fire Department and the Baytown community. #WilsonDieselRepair #Baytown #ProudToServe ?⭐️
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Thanks for the amazing review, Michael! ? We're so glad we could help get you back on the road. Our team loves what they do and it shows! ? #WilsonDieselRepair #Baytown #AutomotiveServices #HappyCustomer
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????#Baytown Truck fixed fast! Knowledgeable mechanics. ??#Baytown
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