Scott said the service was fine but his expectations of a 35,000 mile inspection were higher. They did what they needed to do but he was expecting more, like having his tires rotated.
Recomendado
TM
Tim M.
Wilmette, IL
BMW 540i
12/17/2016
Cliente Verificado
Categoría: Service
Tim said he would recommend this business for service.
Spoke with Ellen. She said she still has a problem with the front seat on the driver side because the employees at the business tried making the repairs without removing it. She will take her vehicle back to the facility to resolve the issue. However, she has always been pleased and satisfied with the service provided by the business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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