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Willard's Garage

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,302 Reseñas)
82
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
1
Total de ReScores
4.0
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are equipped to handle major and minor repairs in domestic and import cars, vans, SUVs and light trucks.

Through our relationship with NAPA AUTO PARTS, we are able to provide the benefits of an established national entity while maintaining the personal touch of an independent, locally owned business. We understand that your vehicle and business fleet are a major investment, and that is why we care for each vehicle as if it were our own.
...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Reparación de vehículos recreativos
Contacto
(406) 259-1472

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1305 Broadwater Ave Billings, MT 59102-5321
Reseñas de Willard's Garage's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,302 Reseñas)

RT
Rehianna T.
Montana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
Categoría: Service
Rehianna said everything was done correctly and to the best of their abilities.
Recomendado

RB
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Rhonda B.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
10
Dead Battery
I was having to jump my battery to be able to start my car. Willard's got my car right in and diagnosed the problem. I waited a few minutes for them to get me a new battery and install it. While they were waiting for the battery, they did a courtesy check on my car at no charge. The staff was very kind and professional.

JH
John H.
Billings, MT
Dodge Cab
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/13/2025
cliente verificadoCliente Verificado
Categoría: Service
John said there was minor confusion with the billing but in the end it got figured out.
Recomendado

LB
Larue B.
Billings, MT
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/10/2025
cliente verificadoCliente Verificado
Categoría: Service
Larue said it was more than expected. They explained everything to him. He got charged double for the time, because they used two different mechanics, and he wasn't expecting that.
Recomendado

JD
John D.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
Categoría: Service
John said they are always very thorough.
Recomendado

JH
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JOESEPH H.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
New Tires.
Had my sister's car in for an oil change and a oil pan gasket and new Tires. Willard's Garage has been taking care of vehicles for decades and now my sister's car as well. The confidence I have in Willard's over the years is now enjoyed by family as well. I have been a satisfied customer of Willard's in the past and will be in the future.

GE
Gordon E.
Billings, MT
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/21/2025
cliente verificadoCliente Verificado
Categoría: Service
Gordon said the issue he had with his vehicle came back 4 blocks down the road from the business, so he had to return his vehicle for the same issue.
Recomendado

AH
Angel H.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
Categoría: Service
Angel said they always do the best they can. Whenever she needs work done on her vehicle, that is where she will take it.
Recomendado

Cliente verificado
Billings, MT
Plymouth Acclaim
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/19/2025
cliente verificadoCliente Verificado
0
Owner has quite the ego
They ordered a preeetty expensive part without calling or notifying me.
I called asking about diagnosis, they said they'd call back in a couple hours. No call recieved. I call them and ask and hear they've ordered a part without notifying me, I said it feels a little "shady" and the good Ole owner got WAYYYY TOO OFFENDED to not have a guilty conscience LOL
Glad ya didn't want to work on her after I said "shady" because that just feels strange to me. I grew up on my grandfather's shop and he would NEVER do something with telling the customer and lining up their options first. That's why all his reviews were 5 stars

JM
Jesse M.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
Categoría: Service
Jesse said his vehicle has been running great and he has always had a good experience.
Recomendado

MM
MILES M.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2025
cliente verificadoCliente Verificado
10
My overall experience with your Garage was excellent. The staff was really friendly and helpful.
I really liked your staff there at your garage they were so friendly and helpful. Thank you.

GD
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GUY D.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
8
Pleasant staff and experience
Pleasure to do business with Willard's

CG
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CHRIS G.
Miles City, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
9
They were very knowledgeable in what they were doing & they explained how to use the control so I could understand how to use them.
Williards were very good & knowledgeable about putting in the hand controls in my van. They were also very friendly & went over & beyond in fixing my van & also did a few extra repairs that I wasn't aware of that needed attention.

LM
Les M.
Billings, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
Categoría: Service
Les said get pretty good service and no problems.
Recomendado

SB
Sarah B.
Great Falls, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2025
cliente verificadoCliente Verificado
Categoría: Service
Sarah said they were very good and they communicated well letting her know what was going on with her vehicle. They have great customer service and they're very friendly.
Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.