We have bought several cars from Wile. We first bought Pontiacs from the dealership, then switched to Hyundai when he started selling that brand. Overall, we have bought approximately seven cars from Wile and we have stayed with him because of his honesty. The dealership has recently been sold to Gates, with whom we had a terrible experience several years ago when we bought BOTH a Nissan Altima and a Nissan Frontier from them. They lied to us, switched cars on us, and were as completely dishonest as any business could be. Never again will we buy anything from Gates. This gives me pause and worry, because now that Andy Wile no longer owns the dealership and it's owned by a Gates, I don't know what will happen to us and the way we will be treated. Andy Wile ran an exceptional dealership and staffed it with people who were as honest as he was. Gates? Questionable. Very questionable.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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