Gave a solid quote up front. Fixed car in a day. Gave $30 coupon off price, which was nice. Provided list of repairs to consider in the future to keep car up and running.
They reviewed my second beater car and gave me a laundry list of things that needed repaired. I knew the car was in bad shape, but didn't know how bad. They helped me determine that I shouldn't sink more money in the car, and Joe helped me figure a good price to sell it. Then just by putting out the word, Joe found someone to buy it -- within a day. There was no charge for ANY of this service -- not for checking the car out, not for finding a seller. It was just a nice thing that he did, because he wants to help out and keep my business. He has.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado
They reviewed my second beater car and gave me a laundry list of things that needed repaired. I knew the car was in bad shape, but didn't know how bad. They helped me determine that I shouldn't sink more money in the car, and Joe helped me figure a good price to sell it. Then just by putting out the word, Joe found someone to buy it -- within a day. There was no charge for ANY of this service -- not for checking the car out, not for finding a seller. It was just a nice thing that he did, because he wants to help out and keep my business. He has.