business image

Westside Genesis

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(15 Reseñas)
73
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
1
Total de ReScores
5.0
Promedio de ReScores
73
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(904) 384-0050
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
1672 Cassat Avenue Jacksonville, FL 32210
Reseñas de Departamento de ventas'
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(15 Reseñas)

TW
gravatar
Tyronda W.
Jacksonville, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2023
0
Categoría: Sales
Do not purchase their Roadside Hazard service
I purchased a G70 in Feb 2023. I was offered an option to be able to receive tire and or rim replacement due to damage. I was NOT provided additional in ie..who to contact when the service was needed. Naturally I contacted the dealership...the first couple of attempts no one understood what I was referring to. I was placed on hold, transferred and advised someone would be in contact with me. NO ONE called back, so I reached out again and a very nice lady Antoinette asked her manager for assistance and provided a telephone number and advised that I would need to contact the 3rd party road hazard company directly. So now I find out it's 3rd party. I called 800-327-5172 and spoke with an agent who verified my coverage and told me the dealership should be contacting them on my behalf. I called the dealership again asked for a manager, spoke with Vanessa who advised she isn't the manager who could assist but would give the information to the correct manager who would call. I have not received a call. What kind of customer service is this? Waste of my hard earned $$$$$

FD
gravatar
Frankie D.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Wonderfully Pleasant
Great Customer Service, knowledgeable staff.

KP
gravatar
Kamini P.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent
Great product knowledge and customer service.

JH
gravatar
John H.
Boca Raton, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Outstanding Sales team and dealership
The team at Westside Genesis was outstanding from the first call to delivery. I would highly recommend this dealership.

VM
gravatar
Valerie M.
Valdosta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Service
Excellent service

AA
gravatar
April A.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent overall
The entire process was overall excellent

DR
gravatar
Douglas R.
Hilton Head Island, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
I have already written a glowing review
Great people throughout the entire process. People make the difference. The cars are fabulous. The dealership worked very hard to please us. I’m a few hundred miles from them, but they worked hard to earn my business. Norberto in sales worked hard to make sure we were happy. Front office, finance, service on trade in (Equus) salespeople our sales rep (Norberto) and everyone there just pleasant to be around. All friendly, smiling, and having fun but working to please customers. I wish them all the best.

PT
gravatar
Peter T.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent buying experience
Kyle worked out a great deal for my wife and I on our 2022 G70 3.3T. Kevaughn was a very personable and professional salesman. I would highly recommend working with them both.

CE
gravatar
Christy E.
Atlanta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
You will not be disappointed here!
Wonderful staff and seamless transaction! They also have the best prices around. I drove 5hrs just to do business with this dealership! Awesome in person as well. The entire staff catered to my needs! Ari is a great sales person!

JH
gravatar
John H.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2021
cliente verificadoCliente Verificado
Categoría: Sales
Outstanding Sales team
I would highly recommend the sales team at Westside Genesis / Hyundai. The team was honest, courteous, and worth the drive from Jacksonville Beach.
Recomendado

TC
gravatar
Thomas C.
Callahan, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
I am sooooo Pleased with West Side Genesis
I can in for used Genesis left with brand new Genesis g70. Ultra Happy
Recomendado

SC
gravatar
Stephen C.
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2021
cliente verificadoCliente Verificado
Categoría: Sales
No pressure approach to selling.
I enjoyed the no pressure approach Westside Genesis took in selling me their G70. The salesman was very informative, but let the car sell itself.
Recomendado

JS
gravatar
Joyce S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
Quick and Friendly
The staff was very proactive and friendly. They kept in contact with me once they knew what type of vehicle I was interested in and called me as soon as one came in. I was out the door by the next afternoon with the keys in my hand. The process was quick and smooth.
Recomendado

JS
gravatar
Joyce S.
Jacksonville, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/12/2021
cliente verificadoCliente Verificado
Categoría: Sales
Quick
If you know what you are looking for it’s a quick experience
Recomendado
JOSHUA A. de Westside Genesis respondió el 01/12/2021 03:23 PM

Joyce, thank you so much for the review! We are actively looking to upgrade our facility, and that wouldn't be possible without the support of our customers. We thank you for your business and we look forward to the opportunity to impress you with a new facility one day! :-)


B
gravatar
B.
Loxahatchee, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2020
cliente verificadoCliente Verificado
Categoría: Sales
The people! They were enthusiastic, knowledgeable and courteous. The car was excellent!
I have my own business and I know that it's the employees in my business that keep my customers coming back. My customers can shop anywhere but they keep coming back to us because of how we treat them. I expect the same from other businesses.
Excellent job! I would shop there in the future and recommend them to my friends.
Recomendado

Mostrando todos 15 Reseña
Negocios Cerca de Ti
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(855 Reseñas)
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(998 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(44 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(727 Reseñas)
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(9 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.