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Westlake Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,785 Reseñas)
59

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
74
Total de ReScores
4.4
Promedio de ReScores
59
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Westlake Hyundai is conveniently located in Thousand Oaks Ca. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Westlake Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Westlake Hyundai is conveniently located in Thousand Oaks Ca. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Westlake Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(877) 794-5473

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3610 E. Thousand Oaks Boulevard Thousand Oaks, CA 91362
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,785 Reseñas)

RB
gravatar
Roxanne B.
Thousand Oaks, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/03/2026
1
Categoría: Service
Expensive!!!
The trim around the back wheel well was accidentally pulled off when a small bush caught it while I was closing the passenger back door. When I got to the dealership to have the piece put back on, the service rep told me the estimate was $115.00, never mentioning any additions costs. When the repair was completed in an hour, I was told that the total cost was a whopping $235.00! The rep told me that there were 15 clips needed at a cost of $8.00 per clip! What?? When I protested, the rep tried to explain it away by saying that he asked me if I had paid for the clips before I got to the dealership and that I had answered “yes.” Complete nonsense and a complete lie. When would I have? Ultimately, I negotiated the repair and got out with a bill of $194.00.

Be very careful when you bring your vehicle to Hyundai of Thousand Oaks for any kind of out-of-pocket repair. Make sure you are notified of any and all additional costs since the clips cost more than the actual labor. Had I been advised in advance that the clips would cost $8.00 a piece, I would have taken my vehicle home and ordered them myself on Amazon for less than $20.00 and then taken my car to an auto body shop to have the piece of trim put back on.

I will never return to Hyundai of T.O. again. I feel as though they took advantage of me, a senior woman in her 70’s who came in all by herself.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.