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Western Tire & Auto

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(150 Reseñas)
100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
1
Total de ReScores
1.0
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all! All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all!

Categorías
Reparación de automóviles, Mantenimiento del coche, Reparación de neumáticos
Contacto
(314) 837-6477

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
8123 N Lindbergh Blvd Florissant, MO 63031-7104
Reseñas de Western Tire & Auto's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(150 Reseñas)

BS
gravatar
BRAD S.
Florissant, MO
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/20/2016
cliente verificadoCliente Verificado
paid $688 for brakes a week ago
Last week I paid $688 for brakes and the car is not driveable. Had it back twice and they tell me they drive it and notice nothing. If it is not fixed tomorrow I am going to pick the car up, take it to another shop, and pay for a new brake job since my car is not driveable. I believe the message I am getting by them telling me there is nothing wrong with the car is really " we are not going to do anything about it" which leaves me with no choice but to go get the brakes fixed somewhere and pay for it all over again since I need the car really bad. The brake pedal is sponging and makes a hissing noise sometimes. There is extreme drag on the brakes that is so bad the car will not roll down my driveway in neutral, it decelerates very rapidly and will not cruise at all. Two or 3 times in the few days I have had the car available to drive this week, the front end was shaking so bad that I was afraid to drive it. Last night the car drove fine and this morning it was locked up again so I took it back. They drove it again and said nothing is wrong with it. What are my options? 1. I can continue to take it back to your shop daily for the next few weeks until they experience the same driving conditions I am experiencing. 2. I can ride with them while they drive it to see if it does it for them. 3. I can continue to discuss the situation with them. Or 4. I can get on with my life, quit wasting my time and pick the car up tomorrow and take it to another shop and pay for another brake job and alignment and get this ordeal over with. Of course there are other options but those are the main ones. As you can tell by now I am very frustrated and do not feel good about my experince over the last week. Do you have any other suggestions on how to get my car driveable again. I am desperately looking for answers and suggestions before I give in and go have the brakes redone by someone else. Thanks for any suggestions you have.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.