business image

West Oceanside Automotive And Transmission

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(80 Reseñas)
65

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
2
Total de ReScores
5.0
Promedio de ReScores
65
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

West Automotive Group in Oceanside, CA, can assist you with auto repairs and maintenance to keep your car in good condition for optimal performance and longevity. Regular auto repair and maintenance services can help identify potential issues early on, saving you from costly repairs. While several repair shops are in the San Diego area, West Automotive Group in Oceanside, CA, can assist you with auto repairs and maintenance to keep your car in good condition for optimal performance and longevity. Regular auto repair and maintenance services can help identify potential issues early on, saving you from costly repairs. While several repair shops are in the San Diego area, finding one that meets all your needs can be challenging. We offer a range of auto repair services, and that’s why we are a top choice for vehicle owners in the area. Our Oceanside location is one of 5 locations in the greater San Diego area. West Automotive Group offers a comprehensive range of services, including transmission services for all types of vehicles, brake repairs, diagnostics, smog checks, suspension repair, wheel alignment, and maintenance services. We also conduct regular inspections to identify any potential issues and prevent breakdowns. With over 30 years of experience, we have built a reputation for offering top-notch services at competitive rates. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(760) 722-7176

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
229 S Coast Hwy Oceanside, CA 92054
Reseñas de West Oceanside Automotive And Transmission's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(80 Reseñas)

PM
gravatar
Phil M.
San Diego, CA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/29/2025
cliente verificadoCliente Verificado
2
Fees completely out of line
I find the people very competent and good to deal with. However, you ripped me off. 150 bucks to inspect for a problem that I spent $4,000 plus to fix is ridiculous, if I want that, I'll go to the dealer. Worst of all, $120 "invoice processing" or "hazmat" fee. It was listed as both, so I don't know which it was. Or even worse, maybe it was two different fees. But either way it will probably prevent me from coming back to your location.
Brian B. de West Oceanside Automotive And Transmission respondió el 06/03/2025 05:28 PM

Phil Morettini,

Thank you for your feedback and for recognizing the professionalism of our team. We’re sorry to hear you left feeling dissatisfied with the fees associated with your recent service.

To clarify, all fees—including any diagnostic, invoice processing, or materials handling charges—are included in the original estimate provided and approved before any work begins. Transparency is very important to us, and we make sure clients are fully informed before proceeding.

Our diagnostic services are performed by highly trained technicians whose expertise often exceeds dealership standards, and we back our work with a warranty that’s double what most dealers offer. Despite this higher level of service, our pricing typically runs 8–10% less than equivalent dealer services.

We genuinely appreciate your business and hope you’ll consider reaching out to us directly if you’d like to further discuss your experience. We’re always here to help clarify any concerns and ensure you feel confident in the value you receive from us.

Brian Bowersock - West Automotive Group

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.