I would strongly advise against anyone using this company, honesty and integrity is nothing but a joke to them! I went in to have my car aligned when I received it back it was not aligned at all as I noticed driving down the road. I went back to the shop they said they would fix it admitted that the calibration on their machine was off but they had fixed it and sent me on my way a second time claiming my car was in good shape. As I drove home now for the third time I realize my car was no good went back for a refund and all they had were excuses after excuses as to why that couldn't be done and said I would need to come back again more time out of my day on a different day. How you can charge somebody for services rendered when it was completely incorrect is beyond me and how you can claim that something was done correctly when you admitted that your tools broken is even more inconceivable! So now I'm forced to drive my car in worse condition then it was when I dropped it off and don't have my money back! And don't let their BBB plaque in their office fooll you I checked and they are not accredited!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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