West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes care of all your automotive needs from sales to service to parts. And what's more, West Broad Volkswagen is also home to the West Broad Collision Center, the official body shop of the Page Auto Group. ...more
West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes care of all your automotive needs from sales to service to parts. And what's more, West Broad Volkswagen is also home to the West Broad Collision Center, the official body shop of the Page Auto Group. ...more
West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes West Broad Volkswagen is one of the top dealerships in the Page Auto Group, Richmond's premier automotive family. The Page Auto Group has been in business with dealerships in Richmond for over 25 years and our experience shows. Our key employees have been with us for ten, fifteen, some over twenty years! Our Volkswagen dealership takes care of all your automotive needs from sales to service to parts. And what's more, West Broad Volkswagen is also home to the West Broad Collision Center, the official body shop of the Page Auto Group. ...more
What really happened with this situation is...... The vehicle was brought to our service department for faulty work that was performed at Heritage Volkswagen in Owingsmill MD. It was an unwarrantable item. The other dealership wanted the customer to pay for the repairs and be reimbursed by them. A loaner vehicle was not necessary because the work for the vehicle has been completed and the vehicle is ready to be picked up. While it is unfortunate, West Broad Volkswagen is not responsible for the neither the vehicle or the cost of the repair. We stand behind the work that we perform and this is a situation that must be resolved between the customer and the dealership that performed the work not West Broad Volkswagen
Serveral attemps have been made to contact the customer to visit the issue with her headlights. We will resolve and address all issues when contact is made.