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West Automotive

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,103 Reseñas)
97
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
5.0
Promedio de ReScores
97
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

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Categorías
Mantenimiento del coche, Reparación de automóviles, Venta y reparación de neumáticos
Contacto
(413) 684-1903

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
9:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
24 Depot St Dalton, MA 01226-1806
Reseñas de West Automotive's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,103 Reseñas)

KP
Keith P.
Pittsfield, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2025
cliente verificadoCliente Verificado
Categoría: Service
Keith said that they did an awesome job at a reasonable price.
Recomendado

HA
Heather A.
Massachusetts
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
Categoría: Service
Heather said they did everything in a timely fashion, were really honest about what it was, she thought it would be way more. She was very happy with the outcome and she will definitely be back there.
Recomendado
West A. de West Automotive respondió el 04/22/2025 04:34 AM

We appreciate you sharing your experience! It's great to hear that our team was honest and efficient. We all know that surprises are best left for birthdays, not car repairs. Glad we could help you avoid any unexpected bumps in the road, and we look forward to assisting you again in the future!


IP
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IVOR P.
Hinsdale, MA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Once again ALL BASES COVERED
OOPS The review platform is too complicated.
West A. de West Automotive respondió el 04/17/2025 10:20 AM

We understand that navigating review platforms can sometimes feel like trying to decode an ancient script. We appreciate you taking the time to share your thoughts, even if the process wasn't a walk in the park. If there are any specific concerns or feedback you'd like to share, we're all ears! Your experience matters to us, and we're here to help make it smoother next time.


LT
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Lynn T.
Dalton, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2025
cliente verificadoCliente Verificado
10
Excellent
My vehicle was taken in very quickly and the requested oil change was done along with the inspection of my truck which I asked for and I also needed my rear brakes replaced which was done the same day at a reasonable price. Love the convenience of Intown automotive repairs at reasonable price
West A. de West Automotive respondió el 04/16/2025 10:00 AM

It's fantastic to hear that your vehicle got the VIP treatment! We're glad we could accommodate your oil change, inspection, and rear brake replacement all in one visit—now that's what we call efficiency! We're all about keeping those wheels turning without breaking the bank. Here's to smooth rides and hassle-free automotive care!


DF
David F.
Pittsfield, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
New tires
Always a great job and on time
West A. de West Automotive respondió el 04/13/2025 09:34 AM

We appreciate your feedback! It's fantastic to hear that we consistently hit our marks – both in quality and punctuality. We aim to keep your wheels turning without any unexpected pit stops. If there’s anything else we can do to keep that great experience rolling, just let us know!


EC
ED C.
Dalton, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2025
cliente verificadoCliente Verificado
10
Great service as always
West Automotive has been taking care of my vehicles for nearly 20 years. Always satisfied.
West A. de West Automotive respondió el 04/01/2025 04:04 AM

We appreciate the loyalty you've shown us over nearly two decades! It's fantastic to hear that we've been able to keep you satisfied all this time. Here's to many more years of keeping your vehicles in tip-top shape! Your trust means the world to us, and we promise to keep delivering the quality service you deserve.


TA
Tina A.
Pittsfield, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
The very Best
Take care of what you need without trying to sell 10 things more and always with great customer service Highly recommend
West A. de West Automotive respondió el 03/31/2025 04:08 AM

We appreciate your fantastic feedback! It's refreshing to hear that you experienced a no-nonsense approach while receiving top-notch customer service. We understand that car care shouldn't feel like a sales pitch—more like a friendly chat with a knowledgeable pal under the hood. Your recommendation means a lot to us, and we're here whenever you need anything for your vehicle. Drive safe out there!


AK
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Amanda K.
Dalton, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2025
10
Excellent service
West Automotive does high quality work, communicates well, takes time to listen, makes sure you're happy with your service, & they have a clean comfortable waiting area. Couldn't be happier that we found them!
West A. de West Automotive respondió el 03/18/2025 07:03 AM

We truly appreciate your wonderful feedback! It sounds like our team hit the nail on the head with both the service and the waiting area—who knew a clean space could be so comforting? We love that you're happy with our communication and care; after all, we believe every visit should feel like catching up with a friend. Here’s to keeping your vehicle in tip-top shape!


PH
PETE H.
Hinsdale, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2025
cliente verificadoCliente Verificado
10
Always good service
I’ve been doing business with West automotive for the last six years. I received nothing but quality service and dependability. I’d recommend them
West A. de West Automotive respondió el 03/18/2025 04:58 AM

We genuinely appreciate your loyalty over the past six years. It seems like your car has become quite fond of our services, and who can blame it? Quality and dependability are the two things we aim for, so it’s great to hear we’ve hit the mark for you. Thanks for the recommendation—consider it treasure on our map of satisfied customers!


FB
Frank B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
cliente verificadoCliente Verificado
10
We were referred to west automotive by a friend and this is our second time with them and we are very happy with their work. We highly recommend you to our friends to see them for car repairs.
We were referred to West Automotive by a friend and this is our second time with them and we are very happy with their work. We highly recommend to our friends to see them for car repairs.?
West A. de West Automotive respondió el 03/17/2025 04:01 AM

We appreciate your kind words and are glad to know that your experience with us has been consistent and positive! It’s great to have friends spreading the word—we must be doing something right. If our team ever starts holding car repair classes, we’ll be sure to let you know. Until then, we'll keep the engines running and the smiles coming!


TC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
Routine Service and vehicle check
Quick in and out appointment. Always excellent service. Customers here in the area are lucky to have you guys and we know it.
West A. de West Automotive respondió el 03/13/2025 03:57 AM

We appreciate you taking the time to share your thoughts! We're glad to hear that your appointment was quick and that our service continues to meet your expectations. It’s great to know that customers in the area recognize the quality we strive for. We promise to keep up the speed and excellence—after all, nobody has time for a slow pit stop in the fast lane of life!


TC
TIM C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
Excellent service as always
Be back with the car on Wednesday. Honest and professional
West A. de West Automotive respondió el 03/11/2025 03:59 AM

We appreciate your trust in us and are glad to hear that you found our team honest and professional. We look forward to seeing you on Wednesday with your car—it’s always nice to have a return visit, especially when it involves automobiles rather than laundry! Safe travels until then!


GR
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GLENN R.
Windsor, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
Great service as always
While replacing the ball joints in my pick up, Wests discovered that I needed front brakes, they offered to replace them at no additional labor charge since they had the front end apart anyway. That's the kind of service I have always received at West Automotive.
West A. de West Automotive respondió el 03/07/2025 06:05 AM

It's fantastic to hear that you received top-notch service while getting your ball joints replaced! Finding out you needed front brakes and getting them sorted without additional labor costs is definitely a win-win. We strive to keep our customers safe and happy, and it sounds like we hit the mark with you. Here’s to keeping your pickup rolling smoothly and safely!


DK
Darcey K.
Massachusetts
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Darcy, said they're wonderful.
Recomendado
West A. de West Automotive respondió el 03/10/2025 09:32 AM

We appreciate the feedback and are happy to hear that you had a wonderful experience with us. It's always great when our team can deliver the kind of service that leaves customers smiling. If you have any more thoughts or just want to chat about automotive wonders, feel free to reach out!


GR
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GLENN R.
Windsor, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
They provide great service.
During a recent oil change, West’s found the brake pads were almost worn out. They replaced the front disc rotors and pads with high quality ,long lasting pads in about two hours.
Great service as always.
West A. de West Automotive respondió el 03/05/2025 03:59 AM

We're delighted you had a great experience with us! It sounds like you were in the right place at the right time to catch those brake pads before they decided to take a permanent vacation. Two hours for a top-notch oil change, brake pads, and disc rotors? That’s speedier than a caffeinated squirrel! If you need anything else, just give us a shout. Safe driving!


Mostrando Reseña 1 - 15 de 1103 en total
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We love hearing that our customers feel respected! At West Automotive, you come in as a driver and leave as a VIP! 🚗✨ Thanks for the great review, and keep those engines running! 💪 #CustomerRespect #WestAutomotive
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Thank you for the kind words! We're all about honesty here—no patching up things that don’t need a tune-up! 🚗💨 Speedy service is our jam, and we're thrilled you noticed! Come back anytime for more car care! #CustomerAppreciation #WestAutomotive
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Thank you for the fantastic review! 🚗 We're glad we could keep your Honda CRV running smoothly and your check engine light off! We're always here to make car troubles a little less troublesome. 🛠️ #WestAutomotive #CarCareExperts
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Thank you for the great vibes! ?✨ Timely oil changes and tire rotations are our jam! We appreciate your trust in us to keep your ride smooth and speedy. Keep rolling with confidence! ? #WestAutomotive #SmoothRides
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Thanks for the high praise! We always strive to keep your ride running smoothly—like a well-oiled machine! ?? We're grateful for your trust in us! #BestService #WestAutomotive
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We love when we can silence those abnormal sounds! ?? Thanks for trusting us with your wheel bearing—you were back on the road in no time! ?? We appreciate the kind words and your recommendation! #WestAutomotive #CarCareExperts
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?? We're thrilled to hear about your smooth braking experience! Our team loves turning “pulsing” into “perfect”! Thanks for trusting us with your truck. We promise to keep the brakes on point and the smiles rolling! ? #BrakingBad #WestAutoCare
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? Thank you for the stellar review! ? We're thrilled to hear you had a great experience with Greg. Look forward to seeing you again! #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review! We're thrilled we could help with all the car issues. ? Our team loves going the extra mile for customers like you! #HappyCustomers #CarCare
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? We're thrilled to hear that we could swiftly resolve the issue for you, and we appreciate your understanding! Thank you for the wonderful review, Carlton. Your support means the world to us! ?? #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Dick! ⭐️ We're thrilled you found our service timely and budget-friendly. Looking forward to keeping your wheels rolling smoothly! ? #HappyCustomers #WestAutomotive
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✨ Thanks for the stellar review, Kevin! ⭐️ We strive to keep things speedy without compromising quality. ?? We appreciate your support! #CustomerSatisfaction #WestAutomotive
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Thank you for your kind words, Brenda! ? We're so glad you trust us for your automotive needs. ? #WestAutomotive #Dalton
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Thank you for your kind words, Ivor! We're so glad we could help you get back on the road. ? #WestAutomotive #Dalton ???
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?? Thanks for choosing us! We're glad we could help you out. #OilChange #Dalton ??
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