Reseñas de Departamento de servicio's

4.7

(328 Reseñas)

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Douglas B.

Morgantown, WV

12/01/2022

Categoría: Service

Horrible Sales Experience

I’ll never buy another Hyundai because of the support staff. I just bought a new vehicle and now can’t wait to get rid of it to buy from a helpful credible dealership. Physical facility is also a shambles.

Douglas C.

Greensboro, PA

10/12/2022

Categoría: Service

Awful experience all around!

What an awful experience from beginning to end with this dealership. I had to have a car towed in and "diagnostics" run on it. I told them the same thing that they told me. The Hyundai engine had seized up. Nobody wanted to tell me why without tearing the engine apart. Hyundai corporate was also no help and said I had to deal with the dealership. I tried to accept the fact that there was no help for the car by trying to trade it in as is and getting whatever I could out of it on a pre-owned car. Talked to several salespeople and no one would ever return my call. When I would call them back they would act like it is their first time hearing about this car having a seized motor. I told the same story over and over again. I end up buying elsewhere with no other choice since I never got a return call. The best they could do was to tell me to get the broken-down car up by the end of the week and pay my "diagnostics" bill. I would suggest never buying a Hyundai as they don't stand behind the cars they put out and try another dealership as they offer no help in the sales or service departments.

Cliente verificado

Morgantown, WV

2021 Hyundai Palisade

03/31/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Safety Needs to Be a Priority

Service was great but the conditions of the dealership were not safe. Although the building is being renovated, measures are not in place to keep patrons safe from respiratory irritation from dust in addition to walking through an active work area next to tools, work horses, etc. I love this dealership but this was concerning.

TYLER W. de Weimer Hyundai Of Morgantown respondió el 04/05/2022 05:55 AM

Thank you for your feedback and I apologize for the inconvenience the remodel may have caused you. We look forward to the completion of our new facility and hope to service you in the future.

Regards,

Tyler Wilfong
Weimer Automotive Group

Reyes D.

Morgantown, WV

2015 Hyundai Santa Fe Sport

02/23/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always great

As all ways. Service was great. Efficient and the staff is very polite. If i decide to buy another vehicle, it will be from this dealership.

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 02/24/2022 06:12 AM

THANKS FOR SERVICING WITH US.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

William N.

2020 Hyundai Tucson

02/05/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Bill from Maryland

The Weimer Sales and Service team are simply the best. I have driven Hyundai vehicles for 20 years and dealt with a number of dealerships. The Weimer dealership in Morgantown delivers every time! I drive from Maryland to Morgantown WV to purchase and service my car and will continue to do so! Great service, great product and a great team! Thanks guys! Bill

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 02/09/2022 05:22 AM

We appreciate you and your business.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

K S.

East Hanover, NJ

01/29/2022

Categoría: Service

Great Service

Great service.

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 01/31/2022 07:23 AM

Thanks for servicing with Weimer.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

Cliente verificado

Weston, WV

2022 Hyundai Santa Fe

01/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent in Service Dept.

This dealership went above and beyond when my brand new vehicle had to be returned due to a faulty factory O2 sensor they made sure I had a nice new loaner vehicle they kept in touch with me to let me know when the part was in row when the part was on back order when it was re-order when it arrived with my vehicle would be done.

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 01/25/2022 07:38 AM

Thanks for servicing with Weimer.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

Bill D.

Burlington, KY

01/24/2022

Categoría: Service

Customer Service

My daughter's car has been there for 8 months and no resolution. The service manager has failed to contact me.

Bill D.

Burlington, KY

01/24/2022

Categoría: Service

Hyundai repair

Did you delete my review?

Avoidance never works.

I have waited 8 months and no car repair for my daughters Hyundai Sonata Hybrid (engine recall). The service manager has yet to contact me.

Tom C.

Morgantown, WV

2018 Hyundai Sonata

12/30/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, quick, knowledgeable service.

The gentlemen at the desk were fast, friendly, and knowledgeable. I would recommend them without hesitation.

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 01/06/2022 05:46 AM

Thanks for servicing with Weimer.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

Mark M.

Morgantown, WV

2021 Hyundai Santa Fe

12/13/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fast and excellent service

This was our first new car purchase...We are enjoying our Hyundai Santa Fe Sel....Easy scheduling and fast service is a plus..

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 12/15/2021 09:30 AM

Thanks for letting us know about your experience.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

Cliente verificado

Fairmont, WV

2017 Hyundai Tucson

11/03/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Professional service.

Service Department was friendly and professional. Appointment was completed within time frame scheduled. Answered all questions and explained what service had been performed.

BRIAN E C., Service Manager de Weimer Hyundai Of Morgantown respondió el 11/04/2021 06:11 AM

We thank you for servicing with us. see you again soon.

Brian Curry
Service Manager
304.658.7800
bcurry@weimeronline.com

Leora S.

Maidsville, WV

2017 Hyundai Tucson

10/26/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I have taken my Tuscan for all service to the Hyundai dealership will continue to do so.