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Webb's Auto Center

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(266 Reseñas)
-100
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

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We are your local family owned and operated automotive experts. Our employees have a combined 45 years of experience. We are your local family owned and operated automotive experts. Our employees have a combined 45 years of experience.

Categorías
Reparación de automóviles, Taller de reparaciones, Reparación de automóviles europeos
Contacto
(812) 376-6110

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Se Proporcionó Zona Horaria
481 Center St Columbus, IN 47201
Reseñas de Webb's Auto Center's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(266 Reseñas)

ML
gravatar
Mattie L.
Chattanooga, TN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/05/2024
0
DO NOT GO HERE!!!!!!!!!!
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we’ve spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn’t recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)
Update since last review:
After filing a complaint with the better business bureau about our situation, the people at Webb’s Auto have told MULTIPLE complete LIES about what happened to make themselves look better. They have said that we “tampered” with the defective part that THEY put in our vehicle, which we then had to pay more money to replace. Yeah, that makes complete sense you really thought that one through huh!
Genuinely I am in complete shock that this place is in business and people take their vehicles here. I really really want to get this point across to whoever may be reading these reviews, this should NOT happen to anyone! Please do not go here!

ML
gravatar
Mattie L.
Chattanooga, TN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/05/2024
0
DO NOT GO HERE!!!!!!!!!!
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we’ve spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn’t recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)
Update since last review:
After filing a complaint with the better business bureau about our situation, the people at Webb’s Auto have told MULTIPLE complete LIES about what happened to make themselves look better. They have said that we “tampered” with the defective part that THEY put in our vehicle, which we then had to pay more money to replace. Yeah, that makes complete sense you really thought that one through huh!
Genuinely I am in complete shock that this place is in business and people take their vehicles here. I really really want to get this point across to whoever may be reading these reviews, this should NOT happen to anyone! Please do not go here!

ML
gravatar
Mattie L.
Chattanooga, TN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/03/2024
0
Just so unbelievably terrible
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we've spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn't recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)

FR
Faith R.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2018
cliente verificadoCliente Verificado
Categoría: Service
Faith said the business got her in quick and took care of her.
Recomendado

SS
Sam S.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2018
cliente verificadoCliente Verificado
Categoría: Service
Sam said they were great and courteous at the business.
Recomendado

KT
Kenneth T.
Indiana
GMC Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Kenneth said this business was good.
Recomendado

JW
Jerry W.
Columbus, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Jerry said the business is the only place he will take his vehicle, as he wants it done right.
Recomendado

BB
Bryan B.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2018
cliente verificadoCliente Verificado
Categoría: Service
Bryan said they were very efficient, quick and responsive.
Recomendado

NP
Ninad P.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2018
cliente verificadoCliente Verificado
Categoría: Service
Ninad said the employees were very helpful and they answered all his questions. They explained the completed work.
Recomendado

ST
Sherry T.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2018
cliente verificadoCliente Verificado
Categoría: Service
Sherry said the staff were knowledgeable, quick, and very polite.
Recomendado

VG
Vaughn G.
Indiana
Chevrolet Chevy Express
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2018
cliente verificadoCliente Verificado
Categoría: Service
Vaughn said the service was a very positive experience, the staff explained the details very well, and they went above and beyond his expectations.
Recomendado

RS
Randy S.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2018
cliente verificadoCliente Verificado
Categoría: Service
Randy said he recommends them frequently.
Recomendado

KB
Kevin B.
Indiana
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2018
cliente verificadoCliente Verificado
Categoría: Service
Kevin said that the facility always goes out of their way to see everything he needs is taken care of.
Recomendado

DG
gravatar
DON G.
Columbus, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2018
cliente verificadoCliente Verificado
Needed filters change
Friendly , Professional and courtesy people. Great service and affordable prices.
Recomendado

SH
gravatar
STEVE H.
Columbus, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2018
cliente verificadoCliente Verificado
honest and efficient makes taking my vehicle in for a check up effortless.
always discuss problems, cost, and if there are other options before proceeding. Great business.
Recomendado
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