Sue said the business this time around was a bit sticky, the business had her vehicle and when she got it back she had to return the vehicle. The facility never called her back to inform her on what was the problem with the vehicle, she called and an employee said they will tell the mechanic but she never got a call. The work was good and she had no problems after that.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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