I took my car in for service. An issue was discovered and I was called to make me aware. I was given the option of having it done or not. Everything was explained to me throughly. I was quite satisfied with the excellent work that was performed.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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