THEFT ALERT:
Take your car to get serviced anywhere but here!! I leased my Tiguan from a dealer in Naples, but since I live here, I’ve been using them to get my car serviced for the past 2 years. When I dropped my car off to get serviced last week, I was with my 6 month old and completely forgot to check my car over for anything valuable before leaving it. Unfortunately, I forgot to take a $50 dollar Amex gift card out of my center console, and a loose $1 bill, both were stolen.
In addition, I dropped my car off at 8 am and when I called at 2 pm, my car still had not been worked on. I called again at around 5 pm bc they closed at 6 pm, and I was told my car would be ready in 15 mins. All day for a basic service visit.
Anyways, being in a rush to get over there to pick up my car, I didn’t look in the center console to see if my Amex gift card was there. The next day when I looked it was gone and so was the $1 bill.
When I contacted them about it, the guy who I dealt with to service my car, was more concerned about the 1 star google review I left him/them than the fact that they have workers that steal. He said, “he would look into it and get back to me,” but that was 5 days ago, and I still haven’t heard from them.
I take some responsibility for leaving money in my car, but they have no reason to be rummaging through my car like that for a service.
I was planning on using them to upgrade my lease in the next few months but I’ll just go to Gunther in Delray going forward.
I would recommend going ANYWHERE but here. Sadly, you can’t trust the people that you are leaving your car with to get serviced.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Take your car to get serviced anywhere but here!! I leased my Tiguan from a dealer in Naples, but since I live here, I’ve been using them to get my car serviced for the past 2 years. When I dropped my car off to get serviced last week, I was with my 6 month old and completely forgot to check my car over for anything valuable before leaving it. Unfortunately, I forgot to take a $50 dollar Amex gift card out of my center console, and a loose $1 bill, both were stolen.
In addition, I dropped my car off at 8 am and when I called at 2 pm, my car still had not been worked on. I called again at around 5 pm bc they closed at 6 pm, and I was told my car would be ready in 15 mins. All day for a basic service visit.
Anyways, being in a rush to get over there to pick up my car, I didn’t look in the center console to see if my Amex gift card was there. The next day when I looked it was gone and so was the $1 bill.
When I contacted them about it, the guy who I dealt with to service my car, was more concerned about the 1 star google review I left him/them than the fact that they have workers that steal. He said, “he would look into it and get back to me,” but that was 5 days ago, and I still haven’t heard from them.
I take some responsibility for leaving money in my car, but they have no reason to be rummaging through my car like that for a service.
I was planning on using them to upgrade my lease in the next few months but I’ll just go to Gunther in Delray going forward.
I would recommend going ANYWHERE but here. Sadly, you can’t trust the people that you are leaving your car with to get serviced.