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Virginia Tire and Auto of Gainesville

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(1,887 Reseñas)

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
21
Total de ReScores™
4.6
Promedio de ReScores™

Detalles del Negocio

Acerca de

It all started in 1976 at Main Street Shell in Fairfax City. Our founder, Myron, did something he had always wanted to do—he became a business owner. What started as a single full-service gas station grew to what is now Virginia Tire & Auto—15 full-service automotive maintenance, repair, and tire locations. After more than 50 years, we It all started in 1976 at Main Street Shell in Fairfax City. Our founder, Myron, did something he had always wanted to do—he became a business owner. What started as a single full-service gas station grew to what is now Virginia Tire & Auto—15 full-service automotive maintenance, repair, and tire locations. After more than 50 years, we are still locally owned, family-owned and woman-owned, with Myron’s daughter, Julie, and her husband, Mike, continuing the family business as Co-CEOs. ...more

Categorías
Reparación de automóviles, Llantas
Contacto
(703) 468-1868

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7471 Linton Hall Rd Gainesville, VA 20155
Reseñas de Virginia Tire and Auto of Gainesville's
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(1,887 Reseñas)

CH
gravatar
Chinthaka H.
Haymarket, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/21/2023
0
Stay away from this place.
They misdiagnosed the problem and literally broke my vehicle which I drove to their Gainesville service center. I had to tow the vehicle to BMW dealership and they fixed everything in few hours. This place is poorly managed and they are ill trained. Stay away from this place and you will be able to save thousands by saving the lifetime of your vehicle…

Wanted to add an update: BMW called me yesterday evening and informed me that the protective engine cover was missing from the vehicle. So, I contacted your Gainesville location, and they acknowledged having it.

I'm quite bewildered by the highly unprofessional behavior of your Gainesville manager. He failed to ensure that the vehicle was properly reassembled before returning it to us. It almost sounded as if they were trying to hide the fact that they hadn't replaced the protective cover, possibly to conceal their mistake. When I went to pick up the cover, I didn't receive an apology, but I didn't expect one from such unprofessional management either.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.