Overall good customer service. However, I always know that I will be presented with a long list of items that need to be fixed every time I take my older commuter car there for service. This includes non-value added items such as fuel additives. I appreciate they are in the business to make money, but they take it to the extreme. I would like them to point out the major items that require service but not to the point where we are trying to make a 14 year old car new again.

Recomendado

Jeff T. de Virginia Tire and Auto of Gainesville respondió el 09/01/2013 09:17 AM

Thank you for your patronage. Our check over is thorough and we do want to let you know of all that is going on with the car and things we see could add value to your driving experience. We feel to remain consistent we should always suggest services even if you've declined them in the past.
Thanks, Jeff

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