I would give this dealership zero stars if I could. My spouse and I went to Victory Mitsubishi in the Bronx with $5,000 in hand plus a check from Westlake Financial, fully prepared to purchase the car we came for. Instead of helping us, the staff gave us the complete runaround.
They had us test drive multiple cars, ran several unnecessary credit checks (without clear explanation), and wasted nearly five hours of our time. In the end, they refused to put us in the car we wanted—even though we were more than qualified and had the funds ready.
The experience felt dishonest and manipulative. Rather than working with us as serious buyers, they strung us along and left us walking out the door empty-handed. This was one of the most frustrating dealership experiences we’ve ever had.
Stay far away from this place. They do not respect your time, your money, or your business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
They had us test drive multiple cars, ran several unnecessary credit checks (without clear explanation), and wasted nearly five hours of our time. In the end, they refused to put us in the car we wanted—even though we were more than qualified and had the funds ready.
The experience felt dishonest and manipulative. Rather than working with us as serious buyers, they strung us along and left us walking out the door empty-handed. This was one of the most frustrating dealership experiences we’ve ever had.
Stay far away from this place. They do not respect your time, your money, or your business.