Vancouver Toyota

We appreciate your feedback regarding the excellent work and timely completion of your service. It is important to us that our customers receive top-quality service efficiently. We look forward to continuing to meet your automotive needs in the future.

We appreciate your feedback about your recent experience with our service team. It is great to hear that you found our service to be quick and that our staff was able to guide you efficiently throughout the process. Ensuring clear communication is important to us, and we are glad you were kept informed about the status of your vehicle. Your satisfaction is our priority, and we look forward to serving you again in the future.

We appreciate your positive feedback regarding your experience with David. It is encouraging to hear that his knowledge and polite demeanor made a significant impact on your visit. Our team strives to provide helpful service, and it's rewarding to know that you felt well supported. Thank you for choosing Vancouver Toyota.

Mark, we appreciate your feedback regarding your recent experience. It is great to hear that you found our inventory of Tacomas extensive and that you felt respected throughout the process. Ensuring a straightforward approach and valuing our customers' time and resources is a priority for us. Your willingness to return for future purchases is a rewarding testament to our commitment to customer satisfaction.

We appreciate you taking the time to share your experience, Paula. It's great to hear that Matt provided you with the support and patience you needed during your car selection process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Your feedback is valuable to us!

Kim, we appreciate you taking the time to share your experience with our Service Center. It's great to hear that our team was understanding and accommodating during your visit. We strive to provide exceptional service and it's rewarding to know that we could assist you, even in a challenging situation. Your feedback is valuable to us.

We appreciate you taking the time to share your positive experience. It is important to us that our customers receive timely service, and it's great to hear that your car was ready as promised. Thank you for choosing McCord's Vancouver Toyota; we look forward to serving you again in the future!

We appreciate your positive feedback regarding your experience with our sales team. It is our priority to provide a seamless and pressure-free purchasing process, and we are pleased to hear that Matthew was able to facilitate that for you. Your satisfaction is important to us, and we hope you enjoy your new vehicle. Thank you for choosing McCord's Vancouver Toyota, Tawnya!

We appreciate you taking the time to share your positive experience regarding your scheduled maintenance. Your feedback about the cleanliness of the interior floor is important to us, and we acknowledge its significance in enhancing your overall service experience. We will certainly relay your suggestion to our service team for future consideration .  If you could give me a call at my direct line at 360-360-4758.   Thank you for your continued trust in us for your automotive needs. 
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent purchase of the 2022 Highlander. It is great to hear that Chef Jeff provided you with excellent assistance throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out. Your support means a great deal to us.

Richard, thank you for taking the time to share your experience with us. It is encouraging to hear that our sales team, specifically Nick and Rebecca, provided you with a seamless and positive vehicle purchasing process. We prioritize ensuring each customer feels well-informed and supported throughout their journey. We appreciate your business and wish you many enjoyable drives in your new vehicle!

It's wonderful to hear that you are satisfied with the lift work done on your 2022 Tundra and that the team, including Flynn, Ruben, and Wyatt, provided you with exceptional service. Meeting expectations with timely service and quality work is important to us, and it is rewarding to know that we achieved that for you. Your recommendation means a lot to us, thank you!

April, it's great to hear that you found the recommendations helpful in addressing your vehicle's needs. Providing valuable information to our customers to ensure their vehicles are running smoothly is important to us. Thanks for your visit!

We appreciate your feedback regarding your recent experience with us. It is important to hear your concerns about the steps taken to address the water leak in your vehicle. Can you please give me a call at my direct line at 360-360-4758, I would like to discuss this with you.  Your input is valuable in helping us improve our processes to prevent similar situations in the future. Thank you for bringing this to our attention.
Lori Bonner
Customer Relations Manager

Ahmad,
Please know that our family owned dealership takes our customer concerns seriously. We strive to provide top-notch and honest customer service. I wanted to reach back out to you to assure you that we did not patch a tire on the new vehicle that you purchased from us.  As you mentioned, you had the tires patched twice at Costco due to previous damage, and we are unable to confirm what was done there.  Our dealership sold the vehicle new to you with only a couple of miles on it, and we show no service history of any tire patches being done at our dealership. As a goodwill gesture, we replaced the tire you were concerned about at no charge to you. I am not sure if there is a misunderstanding about your career, but please know that we do not doubt your business expertise, nor would we of any customer.  
Thank you, 
Lori Bonner
Customer Relations Manager