business image

Van Horn Hyundai Fond Du Lac

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,635 Reseñas)
71

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
67
Total de ReScores
4.8
Promedio de ReScores
71
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Van Horn Hyundai Fond Du Lac is your Fond Du Lac, WI area Hyundai dealer. We have been serving Wisconsin customers for over 50 years! Call us today to schedule your next visit. Van Horn Hyundai Fond Du Lac is your Fond Du Lac, WI area Hyundai dealer. We have been serving Wisconsin customers for over 50 years! Call us today to schedule your next visit.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(920) 924-0000

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
N6652 Esterbrook Rd. Fond Du Lac, WI 54937
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,635 Reseñas)

BR
gravatar
Barbara R.
Menomonee Falls, WI
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/30/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional in every way
I am from out of town. About an hour away from home and I had a flat. I went to Van Horn where I had bought my car and even thu I had no appointment and they were very busy. They took the time to take out the tailor whatever and plug the tire so I could get home. It's been a week now and plug is still tight and holding I feel secure driving. For some reason I am not able to move from 4 to a 5 star rating as deserved.
Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 03/30/2022 01:08 PM

Dear Barbara, 

Thank you for taking the time to leave us your honest and valuable feedback, and for taking the time to speak with your service adviser, Jake today. I am happy to hear you were able to discuss your recent visit here and that you were very pleased with the service you received! Please know we are always working to improve your experience when you are here and truly care about you, your Hyundai, and keeping you safely on the road for years to come! Please feel free to reach out to me or Jake at jtramel@fdlhyundai.com at any time. We are always here and happy to help! 


Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 03/31/2022 05:13 AM

Hi, Barbara! 

Thank you so much for the additional comments! There is actually a second email that was sent to you yesterday giving you the opportunity to rescore your review. Please check your inbox for another email from SureCritic sent yesterday afternoon after you spoke with your service adviser, Jake! Again, we were so happy to be able to help in a pinch and get you safely back on the road! 

Kind regards,

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.