David was amazing. He was thorough in his review of our chimney issue. He explained everything in great detail. He also looked at our fireplace and rather than suggesting an expensive fix he gave us an easy work around. He was honest in his assessment and did not charge us for the visit. This was an amazing experience and I would recommend Valor to anyone needing help with chimney issues. I teach customer experience and I can now use David as an example of how to WOW the customer.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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