business image

Utica Wear Master

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(261 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5
6
Total de ReScores
4.3
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Utica Wear Master is conveniently located in Utica, MI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Keywords: Auto Repair, Brake Repair, Tune Up, Muffler, Suspension, Oil Change, Alignment, Shocks and Struts, Cooling System, Flush, Air
Utica Wear Master is conveniently located in Utica, MI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Keywords: Auto Repair, Brake Repair, Tune Up, Muffler, Suspension, Oil Change, Alignment, Shocks and Struts, Cooling System, Flush, Air Conditioning, Fleet, Fuel Injection.
...more

Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Reparación de automóviles
Contacto
(586) 254-3300

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
45449 Van Dyke Ave Utica, MI 48317-5677
Reseñas de Utica Wear Master's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(261 Reseñas)

MH
gravatar
Michael H.
Macomb, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2023
10
Best repair shop I've ever used!
I've used many repair shops in over 4 decades of driving. Utica Wear Master is the best I've been to. Been going for years now. I'm not saying they're perfect--no place is. BUT, if there's ever a mistake made, and I mean rarely ever, this shop takes care of it and makes it right. They certainly can be trusted, and the owner has a heart for people. Love this guy. If you want great service, with honesty and a reasonable price, come here!

MW
gravatar
Michael W.
Sterling Heights, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Great place to take your car
Good honest people and price is honest made my car run like new I will keep getting my car repaired here
Recomendado

BB
gravatar
Bobby B.
Utica, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/25/2020
Dont go
Charged me an inspection fee and other shops did not for this particular issue. Tried to overcharge me also, saved $200 at a different shop. Nice try
No Recomendado

CM
gravatar
CRAIG M.
Sterling Heights, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/09/2018
ISSUE MASTER IS MORE LIKE IT
My car had a great engine until theses guys revved it! Now its loud and the whole car vibrates!! Incompetence! I'll never go back.
No Recomendado

AB
gravatar
A B.
Macomb, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2017
Honest, professional.
I took my car to Wear Master after having a horrible experience at Lakeside collision. I was very happy with the customer service Ken gives all his customers. The professionalism and knowledge of Ken and the mechanics was impressive and I didn't leave there feeling like I just have been robbed. They are reasonably priced and honest and I'd recommend them to everyone!
Recomendado

CA
gravatar
Carol A.
Utica, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/04/2016
So disappointed
The first time i went there it was awesome. I had great service and paul was really nice and helpful
Then i went there again and was told i needed much work done. They didnt look to see what shape my parts were, they went off what the dealer recommended. Some parts were not needed as they had been replaced. Some parts were needed but thr cost was much. About a year goes by and i thought i would try it again. I had an oil change done anx was told i needed a motor mount and my tie rod still needed replacing. I said i would be back. I went home and thought, wait a minute i had already replaced the tie rods. They obviously didnt look to see if they were good.
So my don znd girlfriend stopped there to replace his headlight. He had the part. He thought maybe 15.00. He wasnt told the cost until after.the work was done. Then told its 40.00. Forty dollars for 5 mins of work? Seriously? He was short so he offered to leave his license while he went home to get his money. The guy said no you can leave thr girl. Who does this? So he ended up calling me because he wasnt going to leave her there. This is crazy.
No Recomendado

ED
gravatar
Ernie D.
Sterling Heights, MI
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/27/2015
cliente verificadoCliente Verificado
Apology accepted
I will be back.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/26/2015
Manager Intervention
I was glad to see manager intervention during my visit because I was very close to writing you guys off after the receptionist informed me that my opinion really meant nothing and I was just going to have to take her word about paying for a service fee to basically look at something. This is something I learned in Business 101 30 years ago that the customer is always right and if he isn't he should walk away thinking he is if your going to expect him to come back as a repeat customer. Just saying...

Thanks
Recomendado
Paul L. de Utica Wear Master respondió el 01/27/2015 02:23 PM

So sorry for the confusion.  Ashley has only been with the company a few weeks and did not know that your inspection was free.  She was following the direction of the software that automatically assigns a charge to your vehicle when it enters the shop.  She was unaware that you and I had shared emails in this regards.  Please forgive us and give us a chance to service your vehicle in the future.


SJ
gravatar
Steve J.
Saint Clair Shores, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2015
cliente verificadoCliente Verificado
Service
The service at Wear Master (Utica,Madison Heights and Royal Oak) is top notch as is the pricing and workmanship. I live in St.Clair Shores and have been going to Utica mostly for fifteen years and never had a reason to go any wear else. Good job Paul!
Recomendado

TN
gravatar
Tami N.
Sterling Heights, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2015
cliente verificadoCliente Verificado
Excellent as always!
This place was recommended by a friend and I've been coming here ever since. Friendly, trustworthy & fair...what more could you want in a shop?
Recomendado

RW
gravatar
Roger W.
Chesterfield, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2015
cliente verificadoCliente Verificado
Oil Change
Very friendly and was taken care of quickly.
Recomendado

AK
gravatar
Angela K.
Shelby Charter Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2015
cliente verificadoCliente Verificado
Great place!
Pleasant and ALWAYS helpful staff with efficient and cost appropriate service!
Recomendado

BM
Brittany M.
Sterling Heights, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2015
cliente verificadoCliente Verificado
Categoría: Service
Brittany said the service was great.
Recomendado

MP
Mike P.
Shelby Charter Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2015
cliente verificadoCliente Verificado
Categoría: Service
Mike said the business provided satisfactory service.
Recomendado

VP
Vuksan P.
Shelby Charter Township, MI
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/07/2015
cliente verificadoCliente Verificado
Categoría: Service
Vuksan said they did a good job.
Recomendado

SD
Shanon D.
Warren, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2015
cliente verificadoCliente Verificado
Categoría: Service
Shanon said everyone was very friendly and helpful.
Recomendado

Mostrando Reseña 1 - 15 de 261 en total
Negocios Cerca de Ti
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(309 Reseñas)
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(656 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(6 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(739 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(921 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.