I did estimates of the local shops in the area to have my timing belt changed. It was due and the dealer wanted almost $1000. Anyway, I spoke to Dennis and his estimate was in the medium range, but in talking with him I got a good read off of him and glad I went with it. Dropped my car off friday morning and got it back Sat morning. This was a big job and the cost was exactly what he estimated tax and all! I have some more things that need to be done and will definitely be returning. I have been around the automotive industry all my adult life and I know the signs of a good mechanic and he has it. Honesty and integrity. One of the best signs is when a mechanic shows you your old parts and explains everything to you, which he did!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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