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University Tire And Auto Center - Pantops

Puntuación Promedio
Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5
3.6
(28 Reseñas)

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores

Detalles del Negocio

Acerca de

Since 1995, University Tire & Auto Center has serviced the automotive repair and tire and wheel needs of customers in Charlottesville, VA, and Ruckersville, VA. Over the past 18 years we have expanded into 6 locations in Charlottesville and Ruckersville. At every University Tire & Auto Center location, we offer a full line of Since 1995, University Tire & Auto Center has serviced the automotive repair and tire and wheel needs of customers in Charlottesville, VA, and Ruckersville, VA. Over the past 18 years we have expanded into 6 locations in Charlottesville and Ruckersville. At every University Tire & Auto Center location, we offer a full line of competitively priced tires from the industry’s leading brands, like MICHELIN®, BFGoodrich®, and Uniroyal®. Our ASE-certified technicians are trained to accurately diagnose and repair automotive issues while providing you with honest customer service. Our auto technicians fix automotive issues right the first time. Come into any University Tire & Auto Center location for a quote on an automotive repair service or schedule your next appointment online with your service experts today. ...more

Categorías
Venta y reparación de neumáticos, Mantenimiento de automóviles, Taller de reparación de Firestone
Contacto
(434) 979-2300

Horario del Negocio

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
140 Newhouse Drive Charlottesville, VA 22911
Reseñas de University Tire And Auto Center - Pantops'
Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5
3.6
(28 Reseñas)

SK
gravatar
Susan K.
Palmyra, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/21/2021
Three strikes and you're out
I made an appt for two tires to be replaced on our car. After sitting there for over 40 minutes, a manager came out to me to say that they can't replace two tires on AWD vehicles and then stood there waiting for an answer. I asked why not...got some response about 5/32nds differences, etc. I would need to buy 4 tires. I told him 'not going to happen today' and he responded that they'd put it 'back together' and have it ready in a few minutes. My car is AWD - it is on the car on the outside. He claimed the mechanic didn't walk around the car...wrong, he had told me they measured the tread on 4 tires, so someone DID walk around the car...BEFORE they took the front tires off (the ones to be replaced)... they KNEW it was AWD. But they made me wait 40+ minutes to tell me I'd need 4 tires, not 2. My time is just as valuable as theirs. But, I am a woman, and this is the 3rd time I have been talked down to/lied to by a University Tire & Auto salesperson - at this branch twice now and once at another Cville store. They COULD have told me in the first 5 minutes, and been honest about it. But they didn't. So they don't get a 4th try at taking me 'for a ride'.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.