Shawn said he was a little frustrated that they took three days to get his vehicle back to him, until he realized how much work they had to do. They were supposed to start working on his vehicle in the morning when he dropped it off, but they started working on it that night. He said he does not know why they started later than they said they would, but they did such a nice job he will bring his vehicle back to them on Thursday to have them do additional work.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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