Bought many cars in my lifetime, but I have never experienced such unprofessionalism in dealing with Twins GMC Sales.
Tried to purchase a new truck that was advertised online. After investing much time to the process, I was told that Twins GMC "upper management" refused to sale the truck to me because I was out of state and would not be using their service dept. Also, since I qualified for the 0% financing offer that GMC Finance was offering, that they wouldn't make money there either. So basically, they said that they were reserving the sale of the truck for someone that they could make more money off of.
Needless to say that I would never try to do business with this Dealership again, but maybe you should think twice before you invest any of your time with them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Tried to purchase a new truck that was advertised online. After investing much time to the process, I was told that Twins GMC "upper management" refused to sale the truck to me because I was out of state and would not be using their service dept. Also, since I qualified for the 0% financing offer that GMC Finance was offering, that they wouldn't make money there either. So basically, they said that they were reserving the sale of the truck for someone that they could make more money off of.
Needless to say that I would never try to do business with this Dealership again, but maybe you should think twice before you invest any of your time with them.