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Tuscaloosa Hyundai 142

Care 87

Oil Change 63

Problem 56

Tires 45

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Tracy S.

Tuscaloosa, AL

07/05/2023

Categoría: Service

The sell cars…just not good ones

If I could give negative stars I would. First off, the new car I was looking to buy was dead when we went to test drive it. They told us to come back and it would be running. We went back three days later, still dead. They jump it off. We test drive it. Turn it off. Go to crank it up again dead again. They gave us a new battery and we thought ok things will be ok. Wrong. They messed up paying off my car that I traded in so today I had to make payment on the car that is sitting on their lot being sold. Now in two more weeks I get to pay for my new car. They don't care whatsoever!! The car they bought from me has multiple bent rims!! They didn't even check them!! They have that car priced at $29,000 and has bent rims . They talk a lot about quality but in the two cars that I know about on that lot, one was dead and the other is gonna have to have new rims. I let them know about those rims and the lady said "well the customer will surely see they are bent". No you can't!!! That statement comes from a person in the car industry? Beware of this place. I hate to think of the poor person that buys my red 2020 Honda Accord that is on their lot right now that. They are gonna have to spend so much money and this company knows and will still claim they care about their customers and quality.

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