Tulsa Hyundai's service staff are factory certified technicians ready to make sure your Hyundai runs well for the road ahead. Tulsa Hyundai's service staff are factory certified technicians ready to make sure your Hyundai runs well for the road ahead.
My son was in a serious accident when he was younger that left him with major head trauma. As a result, he was awarded damages that were placed into a court-ordered trust. We cannot simply withdraw money from that trust whenever we want. Every request must be formally submitted to and approved by a judge, with documentation. We have only requested funds three times: once for accident-related medical bills, once for orthodontic braces, and most recently for college expenses and a vehicle.
The judge approved funds for my son to purchase a car, and we were working within a strict cash budget. While waiting for the funds, we found a 2025 Hyundai Elantra SE listed on Tulsa Hyundai’s website at a “Tulsa Hyundai price” of approximately $16,000, which was just below our approved budget. You can see it here until they remove it: https://www.tulsahyundai.com/new-Tulsa-2025-Hyundai-Elantra-SE-KMHLL4DG2SU092707 .
On May 13, we went to Tulsa Hyundai and were greeted by salesman Jackson. He asked what we were looking for, and we showed him the exact Elantra from their website. I explained that it was within our budget. At no point did Jackson tell us that the advertised price only applied if we financed the vehicle.
Instead, Jackson first brought us a 2019 Sonata. We looked at it, then asked again about the Elantra we had come to see. He got the keys, we test drove it, and we told him that was the vehicle we wanted.
After we returned to the office and waited, Jackson came back and told us that the advertised price was only if we financed. I again explained that we were paying cash. He went to his manager, Sami, and they came back stating the price would instead be approximately $21,200.
In my opinion, this is a classic bait-and-switch. Tulsa Hyundai advertised a vehicle at a price that brought us into the dealership, allowed us to test drive it, waited until after we said we wanted it, and only then disclosed that the actual cash price was thousands of dollars higher.
This was not just a minor inconvenience. This involved court-approved trust funds for a young man who suffered life-altering injuries and was trying to purchase a reliable car for college. We were honest from the beginning that we were paying cash and had a strict budget. Tulsa Hyundai should have been honest from the beginning about the actual price.
I would strongly caution anyone considering Tulsa Hyundai to carefully document everything, screenshot online listings, verify the VIN, and demand the full out-the-door cash price before wasting your time. Based on our experience, I do not believe their advertised pricing can be trusted.