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D T.

Land O Lakes, FL

01/22/2023

BUYING REVIEWS!!! RIP OFF

THE 5 STAR REVIEWS ARE BOUGHT WITH A STORE DISCOUNT AND MOST LIKELY NOT LEGIT!! Up front, there is a sign in the store that gives $10.00 off if you provide a Google review in store...first sign this place is shady and buying reviews. This review is from my home without $10 off to "buy" a good review. My personal opinion that this should be illegal, but there is a sucker born every day and why places like this stay in business. Called day before and Cody said they could program my 4 TMPS for about $25.00. Went in the next day and person behind counter said it would be $80.00. I said no thanks since another shop quoted to do it for $40.00 (Tire Choice on Sunlake). Guy quickly came back and said manager agreed they will do it for $40.00. (Although Cody said $25.00 the day before on the phone). It took them about 30 min to program the 4 TPMS. When I checked out I asked if they offered a military discount since I am active duty military. He said in a condescending tone "you want a discount when we gave you 50% off the TPMS program". I said, "well it is not a discount when other shops charge $40.00 for the same service". I dropped the discussion about it from there. I don't expect special treatment for a military discount, if they say no, then no complaining or anything. I always ask but NEVER get upset or press the issue if the answer is no. But for this guy to say he gave me a 50% discount on programing 4 TPMS at their rate of $80.00 is a bit of a stretch. He could have said they charge $160 normally, but will do it for $80.00 and call it a %50 discount. Looks like they are inflating their prices quite a bit and then champion that they gave the customer a "discount". I may be a walk-in, but I am not an idiot. I will not be using this place anymore as there are A BUNCH of shops within 2 miles that do the exact same thing for honest prices. You had a chance to gain a new customer, but I will forever advise my friends and neighbors to avoid your shop. Additionally, I despise businesses that "buy" Google reviews, it shows their true lack of business ethics.

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