I loved the updates to let me know where in the process my car was being repaired. The inside was not clean and wipe marks could be seen. I have a cloth that does not leave behind marks and prefer that to seeing smeared marks. I did not expect it to be cleaned so an attempt to clean it was appreciated but again not expected.

Matt N. de Trubilt Collision Center respondió el 03/13/2024 11:23 AM

Thank you for taking the time to share your feedback, Julie. We're thrilled to hear that you appreciated the updates regarding the progress of your car's repair. We apologize for any inconvenience caused by the cleanliness of the interior. Your comments are valuable to us, and we will make sure to address this issue with our team to ensure it doesn't happen again. If there's anything else we can assist you with, please don't hesitate to reach out.

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