After this last experience, where work was done that I hadn't authorized, I remembered that the same thing happened to my wife years ago. On top of that, in the past when I mentioned to friends I had service done at Triangle, two said they had unauthorized work done. I've been a long-time customer, but you're not the only repair shop in town. I'll probably go elsewhere, not sure.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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