The mechanic left a test distributor on my car without my knowledge. About an hour after I got home I received a call informing me of this so I had to return to the dealership and wait 1/2 hour while they fixed their mistake. I requested money back to compensate for my time/gas and was promised, by Diane, that I would receive a call from John Meacham. I am still waiting for that call 3 days later.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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