I was disappointed to see how Tracey's has changed. The employees were on their phones laughing at things viewing. It was hard to believe what they had to say because it seemed only that they were trying to make a quick buck. I also experienced another customer coming back in for oil change complaint. Not the same professional atmosphere as before.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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