Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price. Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price.
Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price. Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price.
Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price. Toyota of Gladstone strives for 100 percent customer satisfaction. We provide the service and Toyota Genuine Parts to keep your vehicle running at a fair price.
I decided this was not a safe space for me to wait for my service and went to tell Kyle, the service writer my cell to call me when it was ready. I told him there was an employee not wearing a mask inside the waiting area. He rudely said, "No there isn't. All our employees wear masks." He might as well have called me a liar. I told him I wasn't stupid and absolutely saw someone in a Toyota jacket without his mask on. Kyle then sternly asked who it was (as if I would know). I described the man and that was it. No "I'm sorry, that is not our practice, I will look into" or anything, just treating me as if I was in the wrong for saying something. "Mansplaing" at it's finest.
If a service technician is walking into the waiting area with customers without a mask, that gives me very little confidence that sanitation practices are in use while they are working on customer's vehicles and out of public sight. Very disappointed, especially after walking around outside in the cold for 2 hours.