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Towne Ford

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,602 Reseñas)
82

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5
10
Total de ReScores
4.8
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(716) 662-6500
Horarios de Negocio No Proveídos

Horario del Negocio

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Reseñas de Towne Ford's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,602 Reseñas)

ML
gravatar
MaryJo L.
Hamburg, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2026
10
Trunk dent repair
I left my car for repair of my trunk at Collision Dept and they gave me a loaner car. Allison worked with me for the loaner was so small and exchanged the car! She was wonderful and kept me updated on the repair. The repair took a bit longer than I anticipated, at NO fault of the Collision Dept...the wrong parts were delivered to them and they took the extra time to make sure the correct one was installed . When they called me ro pick up my car, Ryan took the extra time to buff the hood of my car! I was so VERY pleased with the service I received from the Collision Dept and would HIGHLY recommend them. They went over and beyond for their service to me..
Ian W. de Towne Ford respondió el 07/25/2026 09:36 AM

We appreciate your feedback regarding your recent experience with our Collision Department. It is gratifying to know that the support provided by our team, including the efforts made for the loaner vehicle and the updates throughout the repair process, met your expectations. We understand that delays can be frustrating, but we are encouraged to hear that you recognized the importance of ensuring the proper parts were installed, even if it took a bit longer. Furthermore, it is great to know that Ryan took the initiative to enhance your vehicle's appearance before returning it to you. Your recommendation signifies our commitment to service excellence, and we value your kind words about our team's dedication.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.