The Service Manager was more than accommodating when I brought my car in for service. I had upsetting news (personal) as I sat in his office after my car was ready. He was compassionate, helpful and put me totally at ease in this difficult situation.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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