business image

Town Center Automotive

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(746 Reseñas)
64

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
2
Total de ReScores
4.0
Promedio de ReScores
64
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

After 38 years the previous owner decided to retire from the business. Before he did that he found Kevin and Heather Safley. Kevin recently retired from the military after 23 years of service. Heather is a nurse here in Portland and decided she wanted to look at retiring from the profession in the next 2-5 years. She has a love of cars After 38 years the previous owner decided to retire from the business. Before he did that he found Kevin and Heather Safley. Kevin recently retired from the military after 23 years of service. Heather is a nurse here in Portland and decided she wanted to look at retiring from the profession in the next 2-5 years. She has a love of cars like Kevin, so this was the perfect fit. Kevin has been a mechanic since he was 16 years old working a tire shop and moved on to the military and become a Diesel Mechanic. Kevin has been on three major tours overseas (Bosnia and Iraq).
With new technology and love of cars, Town Center seemed like the perfect place for their next career move. The employees at Town Center are some of the best in the business and have over 100 years of combined experience. Kevin and Heather believe in giving everything they possibly can to keep them happy and well taken care of. Every Friday Heather or Kevin will take the technicians out for a lunch to say thank you. They provide AFLAC, vacation, great weekly pay and paid training. We know our employees are the best and biggest assets and we treat them just like the golden rule. And that is how they treat our customers! Thank you for stopping by and reading about our story. In time we will update our story to tell you more about us. Give us a call or stop in and let us keep you safe and on the road.
We perform Transmission rebuilds, repairs and services. We specialize in Diesel repairs. We also specialize in Hybrid repairs. We also have BG Products that provide lifetime protection plan. Ask us how today. 503-770-8787
...more

Categorías
Reparación de automóviles, Servicios Diesel, Reparación de transmisión
Contacto
(503) 770-8787

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
8921 SE Herbert Ct, 97015 Clackamas, OR 97015
Reseñas de Town Center Automotive's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(746 Reseñas)

DB
DALE B.
Portland, OR
2015 Smart Fortwo Pure
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/30/2025
cliente verificadoCliente Verificado
1
Do not use
They should change the name to Guesswork Automotive. Repair bill $3000. Good for 67 miles.
Kevin S. de Town Center Automotive respondió el 05/06/2025 07:02 AM

At Town Center Automotive, we take every concern seriously and strive to deliver transparent, high-quality repairs backed by professional service. In this case, the customer originally came in with a check engine light and no visible coolant leaks. Our diagnosis identified a failed cooling fan, which we replaced. This resolved the immediate issue, and the customer was able to drive over 60 miles without incident.

Shortly after, a new issue developed—a leaking water pump—which the customer approved for replacement. During testing, an aged plastic coolant pipe cracked due to pre-existing corrosion and brittleness, a common issue on high-mileage vehicles with plastic components in the cooling system.

The customer also mentioned having spent $3,000 at another facility prior to visiting us. We made every effort to assist in verifying whether any prior repairs could be covered under warranty and remained transparent throughout our process.

We understand the frustration of dealing with multiple vehicle issues, but it's important to recognize that repairing one problem does not prevent future unrelated component failures—especially on aging systems. Our team stands behind the work we perform and is always willing to address concerns directly and professionally. And lastly, this field is one of the most difficult when it comes to keeping up with schooling, tooling and experience. At no point do we ever guess, and as a veteran-owned business, we take great pride in digital inspections. 

Oferta y Publicaciones
Let's light up the road responsibly, making every drive a safer and more illuminating experience!

Let's light up the road responsibly, making every drive a safer and more illuminating experience!

Thanks for the awesome review! 🚗💨 Fast repairs and a ride? We're not saying we're superheroes, but we do have a cape in the garage! 😄 We're glad we could help you out. See you next time! #TownCenterAutomotive #ServiceWithASmile
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We're thrilled to be your go-to garage! 🚗✨ Thanks for trusting us since day one—our mechanics and their magic wouldn’t be the same without amazing customers like you! Here’s to many more smooth rides together! #AutoCare #CustomerLove
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Let's light up the road responsibly, making every drive a safer and more illuminating experience!

We're thrilled to hear you enjoyed our excellent service! 🚗✨ Our team loves making your automotive experience a happy one—because who says car care can’t come with a smile? Thanks for the kind words! #TownCenterAutomotive #ServiceWithASmile
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We're thrilled to hear you enjoyed working with our knowledgeable team! 🚗💡 We're always here to inform and assist you. Thanks for choosing Town Center Automotive! #CustomerAppreciation #AutoExperts
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Let's light up the road responsibly, making every drive a safer and more illuminating experience!

Thank you for your kind words! We're thrilled to remember our awesome customers—it helps us keep the engine of good service running! 🚗💨 Reach out anytime; we’re always here to check in on your ride! #CustomerCare #TownCenterAutomotive
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Thanks for the awesome review! 🚗🔧 We're thrilled our team could deliver speedy service and a thorough diagnosis. Remember, we’re always here to keep your ride running smoothly! Until next time, drive safe! 😄 #AutoCare #CustomerAppreciation
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Thank you for your awesome review! 🥳 We're thrilled you found our team kind and affordable in a location that fits your needs perfectly. We promise to keep those wheels turning smoothly! 🚗💨 #TownCenterAutomotive #CustomerAppreciation
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We're thrilled to hear you had a great experience! 🚗✨ Our techs love to help—and who doesn't appreciate a little vacuum magic? 🧹 Thanks for choosing us; we can't wait to see you again! #AutoCare #CustomerAppreciation
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We appreciate your kind words! At Town Center Automotive, we keep prices reasonable so you can save those pennies for coffee (or a nice dinner). 🚗💰 Thanks for trusting us with your ride! See you next time! #AutoCare #HappyCustomers
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We’re thrilled to hear that our thoroughness and accommodating nature helped your car feel right at home! 🚗❤️ At Town Center Automotive, we treat every vehicle like our own. Thanks for trusting us with your ride! #AutoCare #CustomerLove
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We're thrilled you found the perfect tires with our help! 🚗💨 Now you're ready to roll in style and safety! Thanks for trusting us with your ride. Come back any time for a tune-up or just to say hi! 😄 #TireGoals #TownCenterAutomotive
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Road trip ahead? Get road-ready with this quick car care checklist.

We're thrilled to hear Shane helped you rev up your knowledge! ?? Our team is always here to fuel your questions with answers. Thank you for the kind words! Your satisfaction keeps our engines running! ?✨ #TownCenterAutomotive #CustomerService
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Thank you for the glowing review! ?✨ We pride ourselves on being timely and wallet-friendly—like a pit stop with a budget-friendly snack! We're thrilled you had a great experience. Come back anytime! #TownCenterAutomotive #AutoCareDoneRight
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We're all about fairness and honesty here at Town Center Automotive! ?? Thanks for recognizing our competitive pricing and commitment to quality. Remember, sometimes the middle ground is where the best service lives! ? #TrustTC #AutoCare
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We're thrilled to hear about your experience! Our team, including Kevin, Chris, and Ken, is always ready to tackle those complex car conundrums. ?? Thanks for trusting us with your vehicle—honesty is our best policy! #TownCenterAutomotive #CarCareExperts
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Thank you for trusting us with your ride! ?? We love saving our customers some cash and pride ourselves on honesty. Who knew car repair could be this refreshing? ?? #TownCenterAutomotive #HonestRepairs
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Thanks for the kind words! We're glad our staff impressed you. Just like a fine wine, some things take time to truly appreciate! ?? We're excited for you to experience the results soon! #TownCenterAutomotive #CustomerSatisfaction
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Thank you for the wonderful review! ?✨ Sometimes DIY might cost less, but we bring the peace of mind (and tools!) to make sure your ride is good as new. Cheers to professional repairs with warranties! ?️ #PeaceOfMind #AutoExperts
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We’re thrilled to hear you appreciate our honest and upfront service! We aim for quality over quantity here at Town Center Automotive. Thanks for recognizing our veteran-owned pride on wheels! ?✨ #QualityService #VeteranOwned
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?✨ Thanks for the awesome review! We love that you're part of the Town Center family and trust us with your car's journey! Your peace of mind is our priority—here’s to many more road trips ahead! ?️ #AutoCare #RoadReady
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We're thrilled you had a great experience with us! ?✨ Your recommendation means the world as our customer relationships fuel our drive. Thanks for spreading the word—let's keep those wheels turning! #TownCenterAutomotive #HappyCustomers
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Thank you for the awesome review! We're thrilled you enjoyed our service explanations—it's like getting your car's homework done! ?✨ Looking forward to your next visit. Don't worry, we won't assign any extra credit! #CarCare #TownCenterAutomotive
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We're thrilled to hear that everything went well! ?✨ At Town Center Automotive, we believe smooth rides make happy drivers. Thanks for trusting us with your wheels! We're here to keep that good vibe rolling. #AutoCare #HappyCustomers
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We're thrilled to hear you found us helpful and professional! ?? We can't wait to see your truck again for future services. We're here to keep you rolling smoothly! #CustomerAppreciation #TownCenterAutomotive
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We love hearing that our customers feel like business partners! ? From detailed inspections to multiple solutions, we’re here to empower your automotive decisions. Thanks for the thumbs-up! ?✨ #CustomerCare #AutoExcellence
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Accidents can lead to great discoveries! ?✨ We're thrilled to get your son's van rolling and your classic truck purring like a kitten. Here's to more miles and fewer worries! Thank you for choosing us! #TownCenterAutomotive #RevvedUpAndReady
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Thank you for the glowing review! ?? We're thrilled to help you fix those pesky motor parts without breaking the bank. Who needs electric? We’ll keep it classic! Come back anytime for more automotive fun! #TownCenterAutomotive #AutoRepairExperts
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Thank you for trusting us for years! ? We're thrilled to have customers like you who make our job feel like a joyride, not just a pit stop! ?? Here’s to keeping you on the road for many more miles! #CustomerAppreciation #TownCenterAutomotive
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.