I needed the shocks replaced in my car pretty bad. I called and I think he was the owner answered and was very helpful in getting the parts ordered. The very next day, the parts came in and the young man that was working in the shop was super friendly explained that the parts were slightly delayed in coming in. We said that it was fine and we could reschedule. We left and had dinner and 45 min later the same guy called and said the parts were in if we wanted to come drop the car off. We did and an hour later (if that) they called and said the car was ready! After almost 2 years of hearing the back end of my car rattle and shake it was the smoothest/most quiet ride I’ve ever had! We’re very happy how everything turned out. Quick and reliable!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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