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Top Quality Care Inc.

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(515 Reseñas)
88

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We are a Full-Service auto repair facility serving all of your automotive needs. Our mechanics handle everything from the latest technology-based vehicles to large transportation and delivery vehicles, as well as Semi Trucks. We also service classic cars, restorations, hot rods, and performance upgrades. New and used tires are available, We are a Full-Service auto repair facility serving all of your automotive needs. Our mechanics handle everything from the latest technology-based vehicles to large transportation and delivery vehicles, as well as Semi Trucks. We also service classic cars, restorations, hot rods, and performance upgrades. New and used tires are available, as well as a full-service Quick Lube featuring Top Quality flushes. ...more

Categorías
Reparación de automóviles, Cambio de aceite, Llantas
Contacto
(586) 978-8000

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5810 17 Mile Rd Sterling Heights, MI 48310
Reseñas de Top Quality Care Inc.'s
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(515 Reseñas)

MN
MARK N.
Roseville, MI
Chevrolet RV Cutaway
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/02/2024
cliente verificadoCliente Verificado
0
Never again
Over charged for parts by as much as 5 times!! Wouldn't take a business check, then charged me 85.00 to use my credit card. I'll never be back.
Art B. de Top Quality Care Inc. respondió el 07/02/2024 12:36 PM

Mark, all pricing was discussed and agreed upon by YOU prior to any work being started. If you had a problem with any of the pricing it would have made more sense to have said something when discussing pricing over the phone or declining any of the repairs instead of making mention of it HERE FOR THE FIRST TIME AFTER the work was completed and invoice paid for.... As for the business check I personally informed you we would need to pull credit or do a credit report before taking a check from a first time customer which is standard practice at this facility. It was posted clear as day in plain sight in multiple places in the shop that we do not accept check and that there is a 3% credit card processing fee. If you feel you have an actual problem with any of the work that was done please do not hesitate to reach out or stop by as all of our work comes with parts and labor warranty. Your issue here is with pricing which you agreed to and authorized, us not accepting checks before credit check which is standard practice, and charging a credit card processing fee which is posted all over the shop lobby.


John

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.