Tom's Automotive

We're glad to hear you enjoyed your visit! Our team believes that a warm welcome and quick service should always go hand in hand—kind of like coffee and donuts, don't you think? We appreciate your feedback and look forward to providing you with more speedy service in the future!

Thank you for the five star rating!!!

It's fantastic to hear that you've had such a solid experience at Tom's Automotive! Sounds like your truck is in good hands, and we love that you trust us to keep it running smoothly. Quick repairs and trusty staff are what we aim for, so we appreciate you giving us the nod. May your truck continue to run like a dream and face all adventures—on and off the road—without any stubborn lights or shifting issues. Your satisfaction truly revs our engines!

James, your passenger rear door was never touched and certainly not broken in our shop. We worked on your driverside door because it did not open and we corrected that vehicle issue as requested. We were extremely transparent about the door we did replace on the driverside and that it was used and would not be an exact match and you approved. We had even let you know we couldnt color match and you approved an off color replacement but with some extra efforts we were able to get an exact color match! Your trunk lift did not get broken in our shop, you came to pick up the vehicle and it broke when you opened your trunk at pickup, in which my technician went out to see if he could fix it for you and determined it needed to be replaced in which i quoted for you. We worked with you for well over a month to give you all the time you needed to arrange and be able to pick up your vehicle. We wish you the best of luck in the future! 

We appreciate your feedback! It's great to hear that you found our service to be both good and reasonably priced, all while being conveniently close to home. We aim to make car care as easy as possible for our customers. If your vehicle ever needs a little TLC again, you know where to find us!

We appreciate your feedback about our customer service! It’s fantastic to hear that our team's friendliness and speed made your experience a positive one. If only we could get as many stars for our service as the night sky has! We're here whenever you need us.

We're glad to hear that our team could lend a hand with your truck's service. It's what we like to call our "get it done" attitude—always on standby to save the day. If your truck ever needs more superhero service in the future, you know where to find us!

We're glad to hear that you had a good experience with us! It sounds like we've made quite an impression. We look forward to being your go-to garage for all your automotive needs. When it comes to car care, we aim to be your trusty pit crew, minus the flashy jumpsuits. Drive safely, and don't be a stranger!

We appreciate you taking the time to share your thoughts! It’s fantastic to hear that you enjoyed our service and hospitality. We like to think of ourselves as the friendly neighborhood pit crew, ready to make your automotive experience as smooth as possible. If there's anything else we can do to keep your wheels turning, just let us know!

We're glad to hear that our friendly team has been able to accommodate your busy schedule! It sounds like you've got quite the schedule, so we aim to make your car service as stress-free as possible. We're proud of our skilled mechanics and their ability to deliver high-quality work at reasonable prices. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Wishing you many smooth rides ahead!

We're glad to hear that you were back on the road in no time! It’s great when a little pit stop can turn into a speedy recovery for your vehicle. We understand that being on the go is important, and we aim to keep those wheels turning smoothly. Safe travels and may your adventures be plentiful!

We appreciate your detailed feedback and are glad to hear the fuel pump and fuel lines are working well now. However, it's unfortunate the process felt like a game of telephone—clearly not the best way to initiate an automotive relationship! We aim for transparency and clarity, and it seems we stumbled a bit on that front. We understand how frustrating it can be to navigate unexpected costs, especially when they don’t pop up during the initial discussion. We'll certainly review our procedures to ensure we can avoid similar situations in the future. Building trust takes time, and we hope you’ll give us the opportunity to show our commitment to quality and communication going forward. Your truck’s in better shape now, and that's what we aim for!

We appreciate your feedback and are glad to hear that our team's expertise and willingness to explain made your experience with us a breeze. It’s always our goal to keep things running smoothly—just like your car after our repairs. The clock may have been ticking, but we promise we weren’t racing! If you have any more questions or need assistance in the future, we're here for you.

It's great to hear that you've had two positive experiences with us! We strive to keep your car running like a well-oiled machine, and it's nice to know our efforts haven't gone unnoticed. Fair pricing and prompt service are our jam, and we're glad they hit the spot for you. We're committed to keeping your vehicle in tip-top shape, so if anything else comes up, you know where to find us!

Peter, there is always a fee to inspect or diagnose a vehicle, as we have to pay our technicians for their time. We communicated what we found with you during the diagnostic. Whether you choose to move forward with repairs or not we completed the diagnostic, which is why there is a charge.