business image

Tom's Automotive Service Center

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,668 Reseñas)
92
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
Reseña Original
Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5
3
Total de ReScores
2.3
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto repair. We are a TIA certified tire dealer and carry only the most respected tire brands including MICHELIN®, Continental, and BFGoodrich®.

Open Monday through Friday 7:30 AM – 5:30 PM and Saturday 8:00 AM – 4:00 PM, we're always prepared to restore your vehicle using state-of-the-art equipment and products.From tires and auto repairs to lift kits and regular auto service, we've got your vehicle covered!
...more

Categorías
Reparación de automóviles, Cambio de aceite, Mantenimiento de automóviles
Contacto
(562) 424-0404

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4401 E Anaheim St Long Beach, CA 90804
Reseñas de Tom's Automotive Service Center's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,668 Reseñas)

CD
CHERYL D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2025
cliente verificadoCliente Verificado
7
quick efficient service
Tom's was recommended by Costco to replace stems damaged when AAA service provider mounted spare tire.

SC
SERENA C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2025
cliente verificadoCliente Verificado
10
OMS Automotive: Where Service Meets Excellence”
Review for TOMS Automotive

I had a great experience at TOMS Automotive. Victor went above and beyond by arranging a car for me and even driving me home while my vehicle was being repaired. The team was professional, provided clear explanations, and the repairs were completed on time with no surprise costs. My car runs perfectly now, and the customer service was top-notch. I highly recommend TOMS for reliable and honest car care!

GK
gravatar
GARY K.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
10
One of a kind - Tom's is the best!
In the modern world finding a mechanic shop that is good, trustworthy, and fast is pretty much impossible. However Tom's is the place that checks all of those boxes.
It's a friendly gang of people that can do it all. I've trusted them with the last 3 cars I've had and they always deliver above and beyond. If you're looking for a 1 stop shop for your car and a mechanic you know will give you too notch service and the best prices, and remember your name the next time you visit, you found it. Tom's is a true needle and a haystack and the real deal.

CS
gravatar
CONNIE S.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
10
Best in the neighborhood
Low tire signal on my dashboard.. got there at 7:30.. both Victor and Tom greeted me.. wish I could recall the technician who found the nail in my tire and fixed the problem!! So greatfull to the entire team .. thank you. Connie

RT
gravatar
ROSS T.
Signal Hill, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
10
Tom's hard to beat
Long time customer , Tom hires the best people , price and quality of service , keeps me coming back .

Cliente verificado
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
10
Amazing customer service
Tom’s Tires continues to come through for our automotive needs and provides excellent customer service! Great communication and sets accurate expectations about timing. Thanks for being our go-to tire company!

JA
gravatar
JOHN A.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2025
cliente verificadoCliente Verificado
10
my auto was stalling FREQUENTLY while driving. it would start again after about a 10 minute wait. I needed to leave it in the shop for a few days so that the mechanic could diagnose the problem.
Picked the vehicle up today, GREAT RELIEF, and it is working fine. Tom's has been taking care of my auto needs for about 10 years and their staff has always been very professional and courteous. I HIGHLY recommend this business to everyone.

AL
gravatar
ALEXIS L.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2025
cliente verificadoCliente Verificado
10
My car was serviced in a timely manner !
I have been coming to your business for a while. Why? Because I trust all of you and know that my car is serviced for what is needed and safe.
Thank you all very much, and big thank you to Victor for your help!
Alexis Lewis

GO
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
10
Excellent service and clean environment
Very friendly and excellent service

RR
RICH R.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2025
cliente verificadoCliente Verificado
10
Reliable, friendly service!
Tom's has been my go to for a number of years. They always tell it like it is and don't try to over sell services. Victor is super friendly and responsive.

LL
gravatar
LOU L.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2025
cliente verificadoCliente Verificado
10
QUICK & EASY OIL CHANGE
Tom’s Auto Specialist have ALWAYS taken care of my vehicles. Ask for Victor to get yr service needs taken care of & an honest evaluation w/pricing.

SR
gravatar
SKANDA R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2025
cliente verificadoCliente Verificado
10
Excellent service
Have been coming to Toms for a while now. Excellent service, wonderful and friendly staff. They always do the job correctly. And inform the customer if anything additional is needed but never push you for any repairs.

Cliente verificado
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2025
cliente verificadoCliente Verificado
10
Tire replacement
Thank you Victor and team, tired ordered, replaced, balance and new pressure sensor. Perfect timing for the weather.

RS
gravatar
RYAN S.
Long Beach, CA
BMW 530i
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2025
cliente verificadoCliente Verificado
10
Best Auto Repair in Long Beach!
Tom treats his customers like family, always honest about services needed and fairly priced.

AB
gravatar
ANDRE B.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2025
cliente verificadoCliente Verificado
10
Great service
Great friendly service from Tom and his crew
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.