Maria said she mentioned a minor thing that she wanted fixed but she wasn't sure if they were made aware of it because it wasn't fixed, and she now has to bring the vehicle back. She did say that the body work was done perfectly, though. She only had contact with the person who wrote the estimate. She chose this facility because she had work done there a year ago and they did such a good job that she went back to them, and also asked to work with the same person as before.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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