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TireTutor Demo Account

Puntuación Promedio
Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5
4.1
(11 Reseñas)
36
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
2
Total de ReScores
5.0
Promedio de ReScores
36
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We believe you should be able to buy tires the same way you reserve flights, book hotels and shop for cars online. That's why we've built the first e-commerce marketplace for tires, bridging the gap between online shoppers and local tire shops. We believe you should be able to buy tires the same way you reserve flights, book hotels and shop for cars online. That's why we've built the first e-commerce marketplace for tires, bridging the gap between online shoppers and local tire shops.

Categorías
Llantas, Venta y reparación de neumáticos
Contacto
Opening in 58 minutes
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
Boston, MA
Reseñas de TireTutor Demo Account's
Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5
4.1
(11 Reseñas)

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
10
Awesome team
These guys are great, great support as well.
Mark C. de TireTutor Demo Account respondió el 12/04/2024 10:46 AM

We appreciate your fantastic feedback! It's awesome to hear that our support has been hitting the mark. We think of ourselves as the pit crew for your tires—always ready to help you get back on track! If you need anything else, don’t hesitate to reach out. Drive safe out there!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2024
10
Great experience
I was my first time here, and I was impressed. Great customer service, and a competitive price. I will definitely come back.
Mark C. de TireTutor Demo Account respondió el 03/03/2024 09:32 AM

We're thrilled to hear that we made a great first impression! Providing top-notch customer service and competitive pricing are our priorities, and we're delighted that you experienced exactly that. We can't wait to welcome you back for another positive experience!

Empleados con los que trabajó

TH
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Tarik H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2024
cliente verificadoCliente Verificado
10
Great job
Excellent work
Mark C. de TireTutor Demo Account respondió el 03/02/2024 09:33 AM

Thank you for the awesome rating, Tarik! We're thrilled to hear that you had a great experience with us. If there's anything else we can do for you, just let us know. Cheers!

Empleados con los que trabajó

DN
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Doug N.
Caldwell, ID
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2023
10
Really listened to me
They really cared about making it right for me. I had a bad experience but Jimmy reached out and made ti right. I felt very listened to the second time around. Thank you!

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2023
0
Better training.
The service advisor had no idea what he was talking about. Couldn’t give me a straight answer on the diagnosis and what was wrong with the vehicle. And tried charging me extra diag time at point of check out. ( you call the customer first for approval ) Do not waste your time going here.
Mark C. de TireTutor Demo Account respondió el 10/03/2023 12:33 PM

We apologize for the experience you had with our service advisor. We do not condone any attempts to charge you extra for a diagnosis without your approval. Your feedback is important to us and will be used to ensure we are providing the best customer service possible.

Empleados con los que trabajó

KS
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Karen S.
Decatur, GA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2023
8
Resolved my concerns
They made it right. I would go back again

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2023
0
Awful
Avoid this place at all cost. Only go here if you want to replace your tires after a day of having them installed. Super rude people. I will NEVER go here again! ??
Mark C. de TireTutor Demo Account respondió el 10/17/2023 08:08 AM

We are so sorry to hear about your experience and regret that we were unable to provide the satisfactory service you expected. We are committed to providing the best possible customer experience and hope that you will give us another chance so that we can make it right.


RM
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Rebecca M.
Seattle, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2023
10
Fantastic Service
Amazing service! They were friendly, very knowledgeable, and got the work done in a timely manner. I highly recommend going to them!
Mark C. de TireTutor Demo Account respondió el 10/03/2023 12:34 PM

Thank you so much for the amazing review, Rebecca! We are delighted to hear that you had such a positive experience with our service. We always strive to provide the best quality work and great customer service. We truly appreciate you taking the time to leave us such a positive review!

Empleados con los que trabajó

FB
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Felicia B.
Caldwell, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2023
10
Jimmy was great!
Went here for tires and got some new shoes on my ride and jimmy was great! I felt like he really cared!
Empleados con los que trabajó

MN
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Michael N.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2023
cliente verificadoCliente Verificado
10
Exceptional Service with TireTutor!
Great team, excellent service. I would definitely recommend them to all of my friends and family. They make you feel like you are family. Jimmy and his team are top-notch!
Empleados con los que trabajó

MC
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Mark C.
Worchester, MA
Yugo GV
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/02/2023
cliente verificadoCliente Verificado
5
Good enough, kinda meh.
They eventually took care of me, but I wasn't sure that they really heard me, and seemed like everyone was busy. But overall an OK experience i guess.

MN
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Michael N.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2023
0
Roman is not very professional!
Love my tires but Roman was rude and did not listen to my concerns. I hope his boss, Michael, does a better job of training him!

MN
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Michael N.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2023
cliente verificadoCliente Verificado
0
Poor Service
The tires are terrible, and the service was awful. John said he would have the best tire options available, but all I got were the worst. I'm hoping my tires will last 30,000 or more miles.

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2023
10
Awesome experience
The whole team really went out of their way to make the TireTutor experience easy, informative, and beneficial for our shop. A pleasure working with Jimmy and Jason and the team.

Mostrando todos 12 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.