I received excellent service yesterday again when I brought my car in for oil change along with a checkover. The brakes were checked out and with the high mileage I asked that they also look at the tie rod irons as well. I was told these are fine but they found that the brakes are 1/2 worn front and back.
They are very honest - told me replacement is not needed right now but will most likely need to be replaced when I next come in for an oil change. Staff are always pleasant, helpful and take good care of my car so when I leave there I have peace of mind. Since coming here I have not wanted to bring my car in for service anywhere else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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They are very honest - told me replacement is not needed right now but will most likely need to be replaced when I next come in for an oil change. Staff are always pleasant, helpful and take good care of my car so when I leave there I have peace of mind. Since coming here I have not wanted to bring my car in for service anywhere else.